Below are the Special Terms and Conditions applicable to the above proposed postpaid bundles. These Special Terms and Conditions shall be read together with the General Terms and Conditions of the services.
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The SMS packs are applicable to Local SMS only.
- The bundles cannot be used while roaming.
- The bundles are applicable to postpaid mobile only (Not available on One Number and Home & Office).
- Bundles cannot be downgraded within the contractual period.
- The unused data at the end of the month, will be added to your data allowance for the next month.
- Any excess usage will be billed as per excess tariff.
- All other existing postpaid terms & conditions will apply.
Experience the Power of Emtel 5G
Which mobile phones are Emtel 5G ready
Emtel 5G Mobile Data works on all 5G handsets. Use below guide to check which handsets are already enabled by device manufacturers.
Samsung
- Samsung Galaxy A15
- Samsung Galaxy A25
- Samsung Galaxy A54
- Samsung Galaxy A55
- Samsung Galaxy A34
- Samsung Galaxy A35
- Samsung Galaxy A24
- Samsung Galaxy A14
- Samsung Galaxy S23 Ultra
- Samsung Galaxy S23 Plus
- Samsung Galaxy S23
- Samsung Galaxy S22 Ultra
- Samsung Galaxy S22 Plus
- Samsung Galaxy S22
- Samsung Galaxy S24
- Samsung Galaxy S24 Plus
- Samsung Galaxy S24 Ultra
- Samsung Galaxy A53
- Samsung Galaxy A33
- Samsung Galaxy A73 – Coming Soon
- Samsung ZFlip 3 – Coming Soon
- Samsung ZFlip 4 – Coming Soon
- Samsung ZFold 3 – Coming Soon
- Samsung ZFold 4 – Coming Soon
Important Note:
Above mentioned 5G devices have been tested successfully on Emtel 5G network together with the authorized phone suppliers/resellers in Mauritius.
However, some devices which have been bought outside Mauritius or from a non-authorized supplier might face from device compatibility on Emtel 5G network.
Emtel is continuously working with the phone suppliers such that a wider range of devices is supported in Emtel 5G network in the near future.
Huawei
- P40 Pro
- Mate 30 Pro
Important Note:
Above mentioned 5G devices have been tested successfully on Emtel 5G network together with the authorized phone suppliers/resellers in Mauritius.
However, some devices which have been bought outside Mauritius or from a non-authorized supplier might face from device compatibility on Emtel 5G network.
Emtel is continuously working with the phone suppliers such that a wider range of devices is supported in Emtel 5G network in the near future.
Apple
- iPhone 15 Pro Max
- iPhone 15 Pro
- iPhone 15 Plus
- iPhone 15
- iPhone 14 Pro Max
- iPhone 14 Pro
- iPhone 14
- iPhone 13 Pro Max
- iPhone 13 Pro
- iPhone 13 mini
- iPhone 13
- iPhone 12 Pro Max
- iPhone 12 Pro
- iPhone 12 mini
- iPhone 12
- iPhone SE 3rd Generation
- iPad Pro 12.9-inch (5th generation or later)
- iPad Pro 11-inch (3rd generation or later)
- iPad Air (5th generation)
- iPad mini (6th generation)
- iPad (10th generation)
Important Note:
Above mentioned 5G devices have been tested successfully on Emtel 5G network together with the authorized phone suppliers/resellers in Mauritius.
However, some devices which have been bought outside Mauritius or from a non-authorized supplier might face from device compatibility on Emtel 5G network.
Emtel is continuously working with the phone suppliers such that a wider range of devices is supported in Emtel 5G network in the near future.
Honor
- Honor X9a
- Honor Magic 4 Pro
- Honor Magic 4 Lite
- Honor 70
Important Note:
Above mentioned 5G devices have been tested successfully on Emtel 5G network together with the authorized phone suppliers/resellers in Mauritius.
However, some devices which have been bought outside Mauritius or from a non-authorized supplier might face from device compatibility on Emtel 5G network.
Emtel is continuously working with the phone suppliers such that a wider range of devices is supported in Emtel 5G network in the near future.
Motorola
- Edge 40 Neo
- Edge 50 Pro
- Edge 30 / Pro / Ultra
- Edge 20
- G34
- G54
- G82-5G
- G62-5G
Important Note:
Above mentioned 5G devices have been tested successfully on Emtel 5G network together with the authorized phone suppliers/resellers in Mauritius.
However, some devices which have been bought outside Mauritius or from a non-authorized supplier might face from device compatibility on Emtel 5G network.
Emtel is continuously working with the phone suppliers such that a wider range of devices is supported in Emtel 5G network in the near future.
Xiaomi
- Mi 12T
- Mi 11 Lite
- Mi 11T
Important Note:
Above mentioned 5G devices have been tested successfully on Emtel 5G network together with the authorized phone suppliers/resellers in Mauritius.
However, some devices which have been bought outside Mauritius or from a non-authorized supplier might face from device compatibility on Emtel 5G network.
Emtel is continuously working with the phone suppliers such that a wider range of devices is supported in Emtel 5G network in the near future.
Oppo
- Reno 8 Pro 5G
- Reno 7 Pro 5G
- Reno 6 Pro
Important Note:
Above mentioned 5G devices have been tested successfully on Emtel 5G network together with the authorized phone suppliers/resellers in Mauritius.
However, some devices which have been bought outside Mauritius or from a non-authorized supplier might face from device compatibility on Emtel 5G network.
Emtel is continuously working with the phone suppliers such that a wider range of devices is supported in Emtel 5G network in the near future.
Nokia
- X10
- X20
Important Note:
Above mentioned 5G devices have been tested successfully on Emtel 5G network together with the authorized phone suppliers/resellers in Mauritius.
However, some devices which have been bought outside Mauritius or from a non-authorized supplier might face from device compatibility on Emtel 5G network.
Emtel is continuously working with the phone suppliers such that a wider range of devices is supported in Emtel 5G network in the near future.
Hisense
- H60 5G
- H50s
Important Note:
Above mentioned 5G devices have been tested successfully on Emtel 5G network together with the authorized phone suppliers/resellers in Mauritius.
However, some devices which have been bought outside Mauritius or from a non-authorized supplier might face from device compatibility on Emtel 5G network.
Emtel is continuously working with the phone suppliers such that a wider range of devices is supported in Emtel 5G network in the near future.
Frequently Asked Questions
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How do I subscribe to a Postpaid Bundle plan on my mobile phone?
You can subscribe to a Postpaid Bundle plan by visiting any Emtel showroom or by contacting your corporate sales representatives.
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Is data rollover available on new postpaid bundle plans?
Yes, data rollover is available on new Postpaid Bundle plans.
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I have exceeded my call minutes allowances of my postpaid bundle plan. How will I be charged for excess usage?
If you have exceeded your call minutes allowances of your Postpaid Bundle plan, you can continue to do calls on a Pay as You Go basis. You will be charged excess usage as per below Pay as You Go tariff:
Service
Tariff Excl VAT
Emtel to Emtel (Mobile)
Rs.1 per min
Emtel to Others Local Networks
Rs.3.06 per min
SMS
Rs.0.5 per SMS
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I am a postpaid customer. Can I buy a daily and a weekly Mobile Combo Plans?
No, Daily and weekly Mobile Combo Plans are available to prepaid customers only.
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Are the new Postpaid Bundle plans available on roaming?
All Postpaid Bundle plans are not available on roaming. They can be used for local browsing only.
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In which devices can I use the new Postpaid Bundle plans?
You can use Postpaid Bundle plans on any mobile device like smartphones or tablet.
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I am an Emtel Airbox user. I wish to have a Postpaid Bundle offer? What are the benefits I can have as a loyal customer?
If you are an existing customer with Emtel Airbox Service and you wish to subscribe to Mobile Postpaid Bundle service (of value Rs 499 and above), you will benefit from 20% discount on the postpaid bundle connection.
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Can I use the allocated SMS on my bundle for international SMS or SMS to premium services?
The SMS offered, as part of this bundle, is for local SMS only. International SMS and SMS to premium services are not part of this offer.
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What is the Fair usage policy of the new Mobile Data Packs?
When the customer has reached the package allocated volume, a fair usage policy shall apply with Download speed: 256 Kbps and Upload speed: 256 Kbps till the validity of the pack.
If customer wishes to continue to enjoy 5G browsing speed when the package volume has been used up before the package expiry period, the customer may activate another pack anytime.