SIMless. SIMple. SEAMless.

eSIM is a digital SIM embedded in your phone that allows you to activate a mobile number without using a physical SIM.

An eSIM is a digital version of a physical SIM card. The main difference between eSIM and a physical SIM card is that an eSIM is embedded in the phone and cannot be removed as opposed to SIM cards which can be ejected from one phone and placed in another. An eSIM performs the same function as a physical SIM card.

If you are an existing Emtel Prepaid or Postpaid customer, you can do it online on https://www.emtel.com/esim-swap to convert your physical SIM card to an eSIM and if you are not an Emtel customer, visit any Emtel showroom to activate your eSIM.
You will need:
-    NIC or passport
-    Proof of address not more than 3 months
-    An eSIM compatible device
 

An eSIM profile can be downloaded in a matter of seconds depending on your internet connection.

Check if your device is eSIM compatible on below link:
https://esim.holafly.com/how-to/esim-phones/
 

<p>If you are having trouble scanning your QR code, please ensure:&nbsp;<br />
a. You are connected to a Wi-Fi connection or your mobile data is on;<br />
b. You are not scanning the QR code from your phone’s camera and following the right process to scan the QR code.<br />
c. Check if your phone is compatible for eSIM.<br />
d. Check if your phone’s camera is working&nbsp;</p>

<p>&nbsp;</p>

<p>If you need more guidance, you can also call us on 8970 or visit your nearest Emtel showroom.</p>
 

Your eSIM will be ready to use within a few minutes. If you need guidance, you can also call on 8970 or visit any Emtel showroom.

Yes, eSIM can be particularly useful for travelers, as it allows them to switch between local plans without needing to physically insert a new SIM card. This can help you save money on roaming charges and take advantage of local data and calling deals.

Yes, eSIM is generally more secure than traditional SIM cards, as it is embedded in the device and cannot be easily removed or cloned. Additionally, eSIM profiles can be encrypted and password-protected, which adds an extra layer of security.

If a device with an eSIM is lost or stolen, the eSIM profile can be remotely deactivated by contacting Emtel. This helps prevent someone else from using the eSIM and accessing your account.

Yes, you can do it online https://www.emtel.com/esim-swap to convert your physical SIM into an eSIM.

You can download several profiles on your phone, however you will be able to use only 1 eSIM at a time   

If you already have a physical SIM, you will not be charged for swapping to a eSIM, however if you are not an Emtel customer, you will be charged Rs 100 when you opt for a prepaid eSIM.

Please contact us on 8970, our team will do its best to assist you.