Join the Emtel family

The Business Development Officer – Fintech for driving merchant acquisition, activation and revenue growth within the Emtel MFS (blink) ecosystem. This is a field-based, target-driven role requiring strong commercial acumen, resilience, and relationship-management skills.

Own a portfolio of key enterprise accounts and set the standard for client excellence in the Mauritian market at Emtel.

You will work at the intersection of connectivity, digital transformation, and business growth. As a senior executive, you will not just manage relationships, you will be a trusted advisor to enterprise clients, helping them make important business decisions.

If you enjoy complex sales, long-term deals, and being known for delivering results, this role is for you.

Main Duties and Responsibilities:

• Manage and grow key enterprise accounts, strengthen relationships and drive new opportunities
• Strong forecasting, negotiation, and pipeline management skills to drive results
• Drive upsells, cross-sell, and renewals
• Own your targets and consistently deliver results
• Prioritize key accounts, plan, and help shape a strong, competitive offer for the market

Required Qualifications and Experience:

• Minimum HSC holder (or equivalent experience)
• 10+ years’ experience in B2B sales or account management and client leadership (telecoms/ICT/tech preferred).
• Proven ability to grow revenue and retain key accounts

Required Skills and Aptitudes:

• Has strong commercial acumen and date-driven decision
• Is credible, energetic, self-driven and confident when engaging senior stakeholders
• Has a demonstrable record of growing strategic accounts and protecting long-term revenue in competitive telecoms and ICT markets
• Build relationships that go beyond the transactional — clients trust you
• Commercially sharp — you spot the upsell before it is obvious and act before the competition does
• Hold yourself to a consistently high standard—demonstrating energy, ambition, and professionalism in everything you do

What we offer:

• Attractive salary package including commission pay as per our Company's policy
• Medical Insurance cover and Pension cover
• Conveyance allowance
• Fuel card

Candidate must possess a valid driving license for a private car.

By submitting your personal data to Emtel MFS Co. Ltd, you acknowledge having read and consented to Emtel’s MFS Co. Ltd Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

The Assistant Manager – Enterprise Solutions (Network & Security) will be responsible to drive enterprise network and cybersecurity solutions from design to delivery, for the enterprise market.

Main Duties and Responsibilities:

• Lead presales and technical qualification of enterprise network and security opportunities
• Design architectures (LAN, WIFI, Security solutions) and produce BoMs and proposals
• Present solutions, manage RFPs/tenders, and approve designs
• Validate designs and support implementation up to handover
• Ensure compliance with standards, and best practices (e.g. CIS)
• Maintain templates, architectures, and vendor compliance
• Provide market and product feedback
• Coach and develop Solutions Architects

Required Qualifications and Experience:

• Bachelor’s degree in IT, Computer Science, Telecommunications, Cybersecurity, or related field
• CCNP or NSE4, or equivalent
• 7+ years’ experience in enterprise networking/cybersecurity
• 5+ years in solution design and implementation
• Proven experience across LAN, WIFI and Cybersecurity solutions
• Experience managing or mentoring technical teams

Required Skills and Aptitudes:

• Strong technical design capability
• Ability to manage multiple projects and deadlines
• Clear communication with technical and business stakeholders
• Leadership and coaching ability
• Strong cross-functional collaboration
• Ownership and execution focus

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

The Senior Solutions Architect will be responsible to design, deliver, and support enterprise network and cybersecurity solutions end-to-end.

Main Duties and Responsibilities:

• Design and deliver enterprise solutions
• Produce BoMs and customer technical proposals
• Lead or support RFPs, RFQs, and customer engagements
• Implement and commission solutions with full documentation
• Provide post-sales support, incident resolution, and root cause analysis
• Ensure compliance with standards and governance
• Build strong customer relationships and act as a trusted advisor
• Contribute to continuous improvement and knowledge sharing, and Marketing

Required Qualifications and Experience:

• Minimum Bachelor’s degree in IT, Engineering, or related discipline
• CCNP or equivalent
• Minimum (5) five years experience in enterprise network and security solutions
• Hands-on experience with Cisco, Fortinet, Sophos, or Palo Alto
• Proven experience across presales, delivery, and support
• Experience producing BoMs and technical proposals
• Valid driving licence

Required Skills and Aptitudes:

• Minimum Bachelor’s degree in IT, Engineering, or related discipline
• CCNP or equivalent
• Minimum (5) five years experience in enterprise network and security solutions
• Hands-on experience with Cisco, Fortinet, Sophos, or Palo Alto
• Proven experience across presales, delivery, and support
• Experience producing BoMs and technical proposals
• Valid driving licence

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

We are looking for an Airport Sales Representative who will be based at the incoming passenger terminal and responsible for the delivery and/or sales of prepaid sim cards to passengers. The person will also be responsible for advising passengers on the various Emtel voice and data packages and propose the appropriate package as may be required.

Main Duties and Responsibilities:

• Provide accurate information on Emtel Products & Services
• Distribute or sell prepaid SIM cards as per monthly targets set by management
• Be knowledgeable about Emtel products and services, including data packages and prepaid Airbox devices and packages
• Be courteous towards passengers and other stakeholders
• Manage inventory and daily stock reports
• Handle cash and provide daily cash reports for SIM card and package sales

Required Qualifications and Experience:

• Minimum Higher School Certificate
• At least one (1) year of work experience in a related field

Required Skills and Aptitudes:

• Customer-focused with good interpersonal skills
• Excellent communication skills in both French and English
• Good knowledge of Microsoft Office tools
• Team-oriented individual
• Ability to speak a third language will be an advantage
• Ability to work in a fast-moving environment and deliver results within deadlines
• Willingness to work extended hours and during weekends in urgent situations

By submitting personal data to Emtel Ltd, candidates acknowledge having read and consented to Emtel’s Recruitment Privacy Notice, which is subject to Emtel’s Privacy Policy.

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement, nor to assign any reason whatsoever for accepting or rejecting any candidate.

We are seeking a Direct Sales Executive to promote and sell our Home Internet services across Mauritius. The role involves door-to-door prospecting and cold calling in residential areas, including houses, private compounds, and apartments.

Main Duties and Responsibilities:

• Promote and sell Home Internet services within assigned regions to achieve monthly sales targets
• Identify and develop new residential prospects through cold calling and direct field interventions
• Meet a minimum of eight (8) customers per day, including at least six (6) new prospects
• Ensure proper customer profiling and clearly explain service features, recommendations, and procedures
• Ensure customers understand the service, specificities, and all procedures relating to Direct Debit, Security Deposit, Billing, emails, payments, and customer support
• Ensure accurate completion, collection, and submission of all legal and sales documentation
• Submit completed sales orders to Sales Administration within the set deadlines
• Master all sales and after-sales processes related to Home Internet services
• Manage complaints professionally, in line with company processes and within set timelines
• Coordinate with Customer Service and Credit Control teams to ensure timely issue resolution and payment settlements
• Provide market intelligence and business insights (BI) to support process improvements and offer enhancements
• Participate in roadshows, commercial events, and other marketing activities as required

Required Qualifications and Experience:

• Minimum Higher School Certificate (HSC)
• Candidates holding a School Certificate (SC) with at least three (3) years of sales experience may also be considered
• Valid driving licence and a motor vehicle are mandatory

Required Skills and Aptitudes:

• Good communication skills in both French and English
• Proficiency in using CRM software and other sales productivity tools
• Willingness to travel within the assigned region as required
• Effective time management and planning skills
• Analytical and problem-solving mindset

By submitting personal data to Emtel Ltd, candidates acknowledge having read and consented to Emtel’s Recruitment Privacy Notice, which is subject to Emtel’s Privacy Policy

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement, nor to assign any reason whatsoever for accepting or rejecting any candidate.

The Recovery Officer is responsible for ensuring the efficient collection of unreturned 5G routers from churn customers and recovering outstanding bill payments. The role also includes door-to-door delivery of mobile phones. The position demands a high level of discipline, integrity, and flexibility, including working during odd hours. The Recovery Officer supports customer retention efforts, protects company assets, and contributes to revenue assurance through timely recovery and accurate reporting.

Main Duties and Responsibilities:

• Contact churn customers to arrange the return of 5G routers
• Follow up on overdue bill payments and negotiate settlement agreements
• Deliver mobile phones to customers following proper verification protocols
• Ensure customer issues are escalated when necessary and collaborate with the Retention Team for resolution
• Support revenue recovery through timely collection of outstanding customer balances
• Coordinate with the Retention Team to reduce churn and maximise asset returns
• Contribute to operational efficiency by providing accurate recovery and delivery data
• Ensure proper handover of collected devices and payments as per internal procedures

Required Qualifications and Experience:

• Minimum HSC (Higher School Certificate)
• Prior experience as a Recovery Officer or a background in law enforcement would be an advantage

Required Skills and Aptitudes:

• Excellent communication and interpersonal skills, with the ability to build and maintain effective relationships with customers and internal stakeholders, along with strong negotiation skills
• Sound business acumen, with the ability to analyse market trends, identify business opportunities, and make data-driven decisions
• Proficiency in using CRM software and other sales productivity tools
• Willingness to travel within the assigned region as required
• Good problem-solving and analytical skills
• Ability to work responsibly with sensitive information and company assets
• Ability to work flexible and odd hours, including evenings and weekends
• Valid driving licence and own car are mandatory

By submitting personal data to Emtel Ltd, candidates acknowledge having read and consented to Emtel’s Recruitment Privacy Notice, which is subject to Emtel’s Privacy Policy.

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement, nor to assign any reason whatsoever for accepting or rejecting any candidate.

We are seeking a Sales Executive – SME to drive growth within the SME segment by identifying and converting new business opportunities. This role involves actively acquiring new SME customers, promoting Emtel’s full portfolio (including FTTB, Airbox 5G, Mobile, ICT solutions, and value-added services), and strengthening market presence through proactive field prospecting and strong relationship building.

Main Duties and Responsibilities: 

• Conduct daily field prospecting to identify and generate new SME opportunities within assigned regions
• Build, develop, and maintain strong customer relationships with SME owners, administrators, and decision-makers
• Present and pitch tailored Emtel solutions, including Connectivity, Mobile, MBB, FTTB, and ICT solutions aligned with customer needs
• Actively convert prospects into customers through effective negotiation and value-driven selling
• Identify and drive cross-selling and upselling opportunities across the SME product portfolio
• Ensure a seamless and positive customer experience from onboarding through to after-sales support
• Manage customer queries, complaints, and service requests with timely follow-up and resolution
• Meet and exceed monthly and quarterly acquisition and revenue targets
• Build, manage, and maintain a robust sales pipeline with regular updates
• Monitor market trends, competitor offerings, pricing, and promotional activities
• Participate in campaigns, SME activations, and trade events to enhance brand visibility
• Support the execution of Emtel’s SME sales strategy and provide feedback to drive continuous improvement

Required Qualifications and Experience:

• Minimum HSC or equivalent qualification
• At least two (2) years of experience in sales and/or customer service
• Experience in face-to-face customer engagement will be an advantage

Required Skills and Aptitudes:

• Strong communication and interpersonal skills, with the ability to build and sustain effective relationships
• Proficiency in CRM systems and sales productivity tools
• Strong problem-solving and analytical abilities
• Effective time management, planning, and organisational skills
• Willingness to travel within the assigned region as required

By submitting personal data to Emtel Ltd, candidates acknowledge having read and consented to Emtel’s Recruitment Privacy Notice, which is subject to Emtel’s Privacy Policy

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement, nor to assign any reason whatsoever for accepting or rejecting any candidate.

We are looking for a manager to own and drive the performance of our B2B portfolio across connectivity, cloud, cybersecurity, and data centre.

Main Duties and Responsibilities:

• Manage the full lifecycle of B2B products
• Define product strategy, roadmap, and business cases
• Develop pricing, packaging, and bundling models
• Lead go-to-market execution and sales enablement
• Monitor pipeline and drive product adoption
• Run product performance reviews and lifecycle management
• Ensure compliance with quality and regulatory standards
• Work cross-functionally across Sales, Technology, Finance, and Marketing

Required Qualifications and Experience:

• A minimum bachelor’s degree in IT, Computer Science or any other related field.
• 10+ of experience in a similar role, preferably within the telecom/ICT sector.
• Experience working with pricing models, Cloud, infrastructure, cybersecurity and driving revenue.

Required Skills and Aptitudes:

• Strong organizational and time-management abilities.
• Excellent analytical and problem-solving skills.
• Ability to translate technical capabilities into business value
• Strong product and market knowledge
• Excellent interpersonal and communication skills.
• Proactive mindset with a collaborative and solution-oriented approach.

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for an interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.