Main duties and responsibilities:
- Manage clients’ end to end projects/portfolios
- Implement and commission Enterprise Services as per the agreed Scope of Work by client
- Implement Security Solutions to customers
- Provide technical support to customers and own the Incident management process
- Coordinate with contractors and manage their schedule to plan installation and commissioning of Enterprise Services
- Control on installation and commissioning plan and provide visibility to the commercial team
- Assist the team in Solution Design and ensure commissioning reports are submitted
- Operationalise new products and services
- Assist commercial team in collecting customers’ technical requirement
- Respond to functional and technical elements of RFIs, RFQs and RFPs
- Ensure all provided services and processes are in alignment with the agreed service level targets through SLAs
- Ensure faults and incidents on Enterprise Services are resolved as per the agreed SLA
- Work on ticket trend analysis, identify the repeated failures and address the root cause
- Stock Management to ensure stock level is up to date and efficiently manage the ordering, stocking, storing and using of inventory
Required Qualifications and Experience:
- Degree in Computer Science or Engineering any related field
- CCNA certification or any other applicable vendor’s certifications
- Minimum two-years’ experience with vendor solutions such as Fortinet and Palo Alto
Required Skills and Aptitudes:
- Good communication and interpersonal skills
- Good problem solving skills and multi-tasking
- Excellent analytical thinking
- Excellent project management skills
- Team oriented
Candidate should have a valid driving license and a vehicle available.
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Solutions Architect - Projects” latest Wednesday, 10 August 2022.
Closing Date August 10, 2022
Main duties and responsibilities:
- Be a strategic driver in positioning and growing customer accounts
- Leverage directed sales leads and identify new opportunities for sales
- Consistently meet or exceed sales targets
- Maintain a full understanding of market dynamics and local market intelligence at all times
- Work on the most appropriate GTM model for concerned customer groups
- Exceed customer expectations by understanding their requirements and challenges and provide the best solutions
Required Qualifications and Experience:
- Bachelor degree in Electronics and Communication/ Computer Engineering/Marketing or any other relevant field
- At least five years’ experience in a similar position
Required Skills and Aptitudes:
- Highly motivated individual with excellent interpersonal, communication (verbal and written) and presentation skills
- Problem solving skills and ability to think for strategic solutions to sales
- Excellent Leadership and People Management skill
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Manager – Business Market” latest Monday, 15 August 2022.
Closing Date August 15, 2022
Main duties and responsibilities:
- Build database systems of high availability and quality depending on each end user’s specialised role
- Design and implement database in accordance to end users’ information needs and views
- Define users and enable data distribution to the right user, in appropriate format and in a timely manner
- Use high-speed transaction recovery techniques and backup data
- Determine, enforce and document database policies, procedures and standards
- Perform tests and evaluations regularly to ensure data security, privacy and integrity
- Monitor database performance, implement changes and apply new patches and versions when required
Required Qualifications and Experience:
- Bachelor degree in Computing field or relevant certifications
- At least five years’ experience in similar position
Required Skills and Aptitudes:
- Hands-on experience with database standards and end user applications
- Excellent knowledge of data backup, recovery, security, integrity and SQL
- Familiarity with database design, documentation, coding and programming languages API
- Problem solving skills and ability to think algorithmically
- Good verbal, written and interpersonal communication skills
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “IT Database Administrator” latest Monday, 15 August 2022.
Closing Date August 15, 2022
Main duties and responsibilities:
- Perform in depth market analysis to generate business insights for Fintech/Ecommerce initiatives
- Bring operational rigour and consistency in requirements gathering, product design, development, and go to market
- Track and evaluate the delivery metrics of the product teams to improve flow, quality, and value realization
- Create develop and manage product road map that delivers on business objectives
- Be the catalyst to lead Fintech product designs across Emtel and partner ecosystem
- Handhold key relationships with vendors, partners & clients
- Work on end-to-end journeys for integration with Merchants, Billers & Ecommerce
Required Qualifications and Experience:
- Degree holder in Marketing and Management or any other relevant field
- At least five years’ experience in similar position
Required Skills and Aptitudes:
- Highly motivated individual with excellent interpersonal, communication (verbal and written) and presentation skills
- Problem solving skills and ability to think for strategic solutions
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Product Lead - Fintech & Ecommerce” latest Monday, 15 August 2022.
Closing Date August 15, 2022
Main duties and responsibilities:
- Prospect potential customers and develop sales strategies to acquire new customers and increase revenue from existing customer base
- Undertake customer needs analysis and present and submit proposals to the pre-sales team
- Negotiate and close deals with most appropriate and competitive offers
- Respond to customer needs and queries in an effective and timely manner
- Participate actively in customer events and marketing activities
- Conduct cold calling to support a healthy pipeline
Required Qualifications and Experience:
- Bachelor degree in Electronics and Communication/ Computer Engineering/Marketing or any other relevant field
- At least three years’ experience in similar position
Required Skills and Aptitudes:
- Proven track record in direct sales
- Extensive product and technological knowledge of the telecommunication industry shall be an advantage
- Highly motivated individual with good interpersonal, communication (verbal and written) and presentation skills
- Hold a valid driver’s license and own a vehicle
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Business Development Executive” latest Monday, 15 August 2022.
Closing Date August 15, 2022
