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Main Duties and Responsibilities:
- Administration of Oracle, PostGres, MySql, MS SQL Server database
- Define users and enable data distribution to the right user in required format
- Manage and monitor user access, privileges and security
- Minimise database downtime and manage parameters to provide fast query responses
- Assist in administration of high availability/cluster architecture
- Document troubles and associated resolutions to problems
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security
- Install and test new versions of the database management system (DBMS) like Oracle and Microsoft SQL Server
- Monitor database performance, implement changes and apply new patches and versions
- Write database documentation, including data standards, policies and procedures
- Develop, manage and test backup and recovery plans
- Ensure that archiving, backup and recovery procedures are functioning correctly.
- Assist in capacity planning
Required Qualifications and Experience:
- Administration of Oracle, PostGres, MySql, MS SQL Server database
- Define users and enable data distribution to the right user in required format
- Manage and monitor user access, privileges and security
- Minimise database downtime and manage parameters to provide fast query responses
- Assist in administration of high availability/cluster architecture
- Document troubles and associated resolutions to problems
- Communicate regularly with technical, applications and operational staff to ensure database integrity and security
- Install and test new versions of the database management system (DBMS) like Oracle and Microsoft SQL Server
- Monitor database performance, implement changes and apply new patches and versions
- Write database documentation, including data standards, policies and procedures
- Develop, manage and test backup and recovery plans
- Ensure that archiving, backup and recovery procedures are functioning correctly.
- Assist in capacity planning
Required Skills and Aptitudes:
- Good communication, coordination and interpersonal skills
- Proactive, dynamic and result oriented
- Ability to work under pressure and meet tight deadlines
- Positive and can do attitude
By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Assistant Database Administrator (DBA) ” latest Friday, 30 June 2023.
Closing Date June 30, 2023
Main Duties and Responsibilities:
- Web Application and Mobile development - requirement analysis, design, development and testing
- Maintain existing applications and provide technical support to customers
- Enhance existing solutions by analysing and identifying areas for improvements
- Document and maintain technical and programming specifications and test script
- Adhere to coding practices put in place within the team
- Ensure deliverables are complete in terms of functionality and meet the required quality level
- Ensure that source code, related tests, documentation and release packages are tracked in source control software
- Provide regular feedback on work progress and escalate risks, schedule; variances/delays, scope changes and potential issues/concerns to relevant stakeholders
- Work closely with other developers, UX designers, business and systems analysts
- Manage Fintech Operations
- Ensure all Fintech tickets are closed within SLA
Required Qualifications and Experience:
- Minimum degree in Information Systems/Software Programming and Development
- At least one-year experience in similar position
- Knowledge of Software Development Life Cycle (SDLC)
- Strong experience in digital (web, mobile, app) platform technologies.
- Programming skills
Required Skills and Aptitudes:
- Good communication, coordination and interpersonal skills
- Proactive, dynamic, multi-tasking and result oriented
- Ability to learn new software languages, frameworks, and APIs quickly
- Ability to understand and communicate user requirements effectively
By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Fintech Application Support Officer” latest Friday, 30 June 2023.
Closing Date June 30, 2023
Main Duties and Responsibilities:
- Build and establish good work relationship with clients to facilitate increased revenue
- Follow up requests and complaints from customers for all business related
- Assist customers in giving continuous written and verbal feedback within the agreed set of time
- Oversee all post-sales services at Emtel Business, Customer Experience and EHD provided to clients to ensure customer satisfaction
- Develop and implement strategies effectively for ensuring a satisfied clientele and increased returns
- Work with the team leads to improve services and identify opportunities on the market
- Supervise the operations of after sales teams from planning for installation and usage of customer
- Liaise with other departmental to discuss business plans for enhancing performance and satisfaction
- Direct and coordinate with the internal team to ensure clients are being served appropriately in line with set customer service standards
- Visit customers before and after sales to reach the Data Sales target and find new customers on data (internet, VPN, IPL, PRI/SIP, Cloud, Data Centre, war seats, Firewall etc.)
- Be informed of all churn requests to ensure that customer feedback is being captured and issues being addressed to prevent recurrence of same issue
- Monthly update of competitor’s analysis and Product Matrix
- Prepare needs analysis and present all services
- Prepare and submit proposals
- Negotiate and close deal with appropriate offers and ICTA approved price
Required Qualifications and Experience:
- Degree in Marketing Management, Business Administration or in any other related field
- Minimum of three-year work experience with customer selling skills
- Direct selling experience within the Telecom/IT Sector will be an advantage
Required Skills and Aptitudes:
- Excellent interpersonal and presentation skills
- Good communication skills
- Good analytical skills
- Team oriented person with positive attitude
- Well versed with Microsoft Office
Candidate must possess a valid driving license for a private car.
By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Business Development Executive” latest Friday, 30 June 2023.
Closing Date June 30, 2023
Main Duties and Responsibilities:
- Assist Transmission network team in planning, design and implementation of backhaul links
- Assist in regulatory exercise for spectrum and earth station license application, cancellation and renewal
- Work proactively to identify faults and resourcefully to resolve issues
- Assist in day-to-day Level 2 / Level 3 network troubleshooting for customers as per SLA requirement
- Lead projects to meet the company goals and objectives
- Provide recommendations and share expertise to consolidate the network and maintain network uptime KPI
- Record, update and maintain database for network infrastructure
- Monitor and follow-up equipment stock, spare tracking and repairs management
- Participate in CAPEX and OPEX budgeting and provide new ideas to improve service and customer experience on the network
- Conduct preventive maintenance of all systems pertaining to transmission network (microwave, SDH, DWDM and satellite)
Required Qualifications and Experience:
- Minimum degree in telecommunication or any related field of studies
- At least 2 years of experience in configuring & troubleshooting transmission nodes (microwave, OSN, satellite)
Required Skills and Aptitudes:
- Excellent oral and written communication skills in English and French
- Excellent problem solving skills
- Positive attitude and good team spirit
- Good knowledge of radio waves transmission and microwave link planning
- Good knowledge of DWDM and SDH technology
- Good knowledge of satellite communications
- Good knowledge of IP networking
- Ability to work on a 24/7 basis
By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Network Architect - TX & Datacom” latest Friday, 30 June 2023.
Closing Date June 30, 2023
Main Duties and Responsibilities:
- Ensure that customers are provided with correct and up to date information on products and services
- Ensure proper attitude to achieve Customer Satisfaction
- File all related customers’ documents systematically
- Monitor availability of updated brochures and print-outs for customers
- Monitor sales achieved as compared to target set by Management and safeguard both the company and suppliers interest
- Be aware of and achieve the company’s mission statement and objectives
- Ensure that all procedures and work instructions (regarding sales, after sales, stock control service to customers and cash office duties) are adhered
Required Qualifications and Experience:
- Minimum good HSC
- Candidates with SC and ample experience in Customer Service or Sales can be considered
- At least 2 years of experience in a customer service / sales
Required Skills and Aptitudes:
- Good communication skills (both French and English)
- Team Player
- Sales and target oriented
- Ability to handle difficult customers
- Ability to work under pressure and support both planned and unplanned sales promotion
- Eye for details and ensure excellence in service and visibility
- Positive and can do attitude
By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Customer Service Assistant(s)” latest Friday, 30 June 2023.
Closing Date June 30, 2023
Main Duties and Responsibilities:
- Responsible for the installation, configuration, administration, monitoring, maintenance, upgrading and support of Emtel’s Datacom network infrastructure
- Work on complex problems requiring in-depth fault analysis and troubleshooting
- Participate/lead troubleshooting within different cells in the organizations and different suppliers. Conduct lab reproduction of issues if necessary
- Assist in day-to-day Level 2 / Level 3 network troubleshooting for customers and Emtel backbone as per SLA requirement
- Provide recommendations and share expertise to consolidate the network and maintain downtime KPI
- Record, update and maintain database for network infrastructure
- Monitor and follow-up equipment stock, repairs management
- Participate in CAPEX budgeting and provide new ideas to improve service and customer experience on the network
- Conduct preventive maintenance of all systems pertaining to network equipment (routers, switches, firewalls etc)
Required Qualifications and Experience:
- Minimum diploma in telecommunication or any related field of studies
- At least 3 years of post-qualification experience in configuring and troubleshooting Datacom networks (Cisco, Juniper, HP)
- Industry recognized certifications (Cisco / Juniper / Huawei) will be a definite advantage
- Knowledge of Linux, Bash, Python will be an advantage
Required Skills and Aptitudes:
- Excellent oral and written communication skills in English and French
- Excellent problem solving skills
- Positive attitude and good team spirit
- In-depth knowledge of network protocols and topologies, technologies including TCP/IP, Internet, Intranet, routing and switching
- Knowledge of IP Multicast & Multicast routing protocols will be an advantage
- Must have knowledge & experience of analyzing packet captures & Protocol analysis
- Ability to work odd hours (24/7 basis)
By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.
If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Network Architect - TX & Datacom (1)” latest Friday, 30 June 2023.
Closing Date June 30, 2023
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There are currently no vacancies available.
By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice which is subject to Emtel’s Privacy Policy
If you have any query or haven't received status of your application, write to us at careers@emtel.com with your name & contact details.
