Join the Emtel family

Main Duties and Responsibilities:

• Ensure customers understand the service, specificities and all the procedures relating to Direct Debit, Security Deposit, Billing, emails, payments & customer support
• Submit BI collected from market to improve processes and/ or offers to required parties
• Be a brand ambassador, serve customers while living the company values
• Ensure that customers are served to promote loyalty and continued business from their ends
• Identify new AIRBOX prospects in market, promote and successfully sell AIRBOX in regions
• Manage complaints properly as per process and reply to customer at all times within timeline set
• Achieve monthly sales target through cold callings, commercial interventions and ensure pipelines are available
• Meet a minimum of eight (8) customers daily out of which 6 new prospects minimum
• Ensure proper profiling of prospects, ensure that specificities of the service and recommendations
• Proper filling of all legal documents and are timely collected and delivered to Sales Admin
• Ensure all required documents are properly filled and signed by the subscribers
• Ensure timely all reports & case studies requested by Management
• Participate in commercial events, Roadshows and other Marketing activities when required
• Contribute permanently to the improvement of processes, governing our daily operations through market/ customers survey, reporting results and sharing valued inputs
• Support Credit Control as and when required and ensure that all customers settle their accounts
• Plan daily visits at least two days in advance and shared with Manager

Required Qualifications and Experience:

• Minimum HSC holder
• Candidates having Form V with three years of experiences in the sales field can be considered
• Valid driving licence and motor vehicle is mandatory

Required Skills and Aptitudes:

• Good communication skills (both French and English)
• Proficiency in using CRM software and other sales productivity tools
• Willingness to travel within the assigned region as required
• Effective time management and planning skills
• Analytical and problem solving mind

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). 

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

We are looking for a Corporate Sales Executive who will be involved in the Marketing and sales activities in the Enterprise market focused towards revenue growth.

Main Duties and Responsibilities:

• Responsible for a portfolio of corporate customers as Account Manager (Sales)
• Develop strategies and plans to identify new sales
• Able to present the full portfolio of services and product
• Prepare needs analysis and present all services
• Deliver adequate proposal to customer
• Respond to customer needs
• Negotiate and close deal with appropriate offers
• Follow up on expiry contract
• Ensure healthy and effective pipeline
• Keep abreast with technology
• Participate in customer events
• Follow up on customer account

Required Qualifications and Experience:

• Minimum Diploma in Telecom Engineering/Marketing/ Management
• Degree in related field will be an advantage
• Minimum 3 years' direct selling experience within the Telecom /IT Sector

Required Skills and Aptitudes:

• Good presentation skills and pleasant interpersonal skills
• Excellent communication skills and fluent in English and French
• Good knowledge of Microsoft Office Tools
• Ability to work individually and within a team
• Ability to work in a fast-moving environment and deliver results within tight deadlines
• Sales and target oriented
• Creative and technology-oriented
• Customer focused

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Corporate Sales Executive” latest Monday, 5 August 2024.

Main Duties and Responsibilities:

• Analyse general ledger accounts and transactions in details
• Prepare of schedules together with supporting evidence
• Prepare payment files as and when required
• Process payment on internet banking
• Handle landlord management and lease accounting
• Track all open purchase orders and open goods received note
• Handle suppliers’ queries and resolve issues
• Keep proper records of supplier balances and ageing
• Account for accruals and prepayments
• Offer efficient and effective financial operations related support and services
• Review and take necessary actions to clear unreconciled items on supplier statement of account
• Ensure both foreign and local supplier invoices are processed and settle by due date
• Ensure compliance with VAT and TDS

Required Qualifications and Experience:

• Minimum degree Holder in Finance
• Candidate should have at least ACCA level 2
• At least five (5) years of experience in related field

Required Skills and Aptitudes:

• Proactive approach to problem solving
• Excellent communication in both English and French
• Positive and can do attitude
• Ability to work individually and within a team
• Ability to work in a fast-moving environment
• Proficiency in Accounting software

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

Developing and Executing Digital Marketing Strategies: Create comprehensive digital marketing strategies to enhance blink. This includes setting goals, target audience identification, and choosing the right digital channels to use.

Main Duties and Responsibilities:

• Self-develop content and manage digital content, such as blog posts, social media updates, email campaigns, and other materials that help market the blink app effectively.
• Optimize the blink app's website and content for search engines to improve its visibility in search results, thereby increasing organic traffic and user acquisition.
• Manage and grow the app's presence on social media platforms, creating engaging and shareable content to drive user engagement and increase the app's visibility. Plan and manage digital advertising campaigns, including pay-per-click (PPC) advertising, display ads, and social media advertising, to reach a wider audience and drive app downloads.
• Develop and execute email marketing campaigns to retain and engage existing users, as well as to acquire new users. Segment email lists for personalized campaigns.
• Monitor and analyze the performance of digital marketing efforts using various tools like Google Analytics, Social Media analytics, eCommerce analytics or similar platforms and use data to make informed decisions and optimize efficiencies and planning
• Create visually stunning and cohesive designs that reflect the app's brand identity while adhering to established design guidelines and pay attention to details such as color schemes, typography, and iconography to create a polished and consistent user interface.
• Optimize the app's presence on app stores like the Apple App Store and Google Play Store.
• Develop strategies to keep users engaged with the app and encourage them to make frequent transactions.
• Collect and respond to user feedback, reviews, and inquiries with a view to make improvements to the app and to maintain a positive relationship with users.
• Manage the digital marketing budget effectively and allocate resources to the most productive channels and campaigns.
• Undertake Mark to Market and Competitor Analysis to identify opportunities and stay ahead in the market.

Required Qualifications and Experience:

• Degree in Marketing / Business Management or related fields.
• Proven working experience in social media marketing or as a Digital Media Specialist for minimum of 5 years.
• Experience handling industry-standard tools such as Google Ads, Facebook Business Manager/Business suite, LinkedIn campaigns manager, GDN, Google Analytics & DV360 will be an advantage.
• Excellent research and report writing skills.

Required Skills and Aptitudes:

• Proficiency in design tools such as Sketch, Figma, Adobe XD, or similar software including Firebase and other app attribute tools.
• Understanding of user-centered design principles, information architecture and interaction design.
• Strong visual design skills with an eye for detail and a passion for creating visually appealing interfaces.
• Excellent communication and collaboration skills with the ability to articulate design decisions and provide constructive feedback.
• Familiarity with agile development methodologies and the ability to work in a fast-paced dynamic environment.
• Knowledge of the payment app industry, including current trends, competitors and best practices will be an advantage.

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Digital Marketing Specialist” latest Monday, 5 August 2024.

Main Duties and Responsibilities:

• Ensure that customers are provided with correct and up to date information on products and services
• Ensure proper attitude to achieve Customer Satisfaction
• File all related customers’ documents systematically
• Monitor availability of updated brochures and print-outs for customers
• Monitor sales achieved as compared to target set by Management and safeguard both the company and suppliers interest
• Be aware of and achieve the company’s mission statement and objectives
• Ensure that all procedures and work instructions (regarding sales, after sales, stock control service to customers and cash office duties) are adhered

Required Qualifications and Experience:

• Minimum good HSC
• Candidates with SC and ample experience in Customer Service or Sales can be considered
• At least 2 years of experience in a customer service / sales

Required Skills and Aptitudes:

• Good communication skills (both French and English)
• Team Player
• Sales and target oriented
• Ability to handle difficult customers
• Ability to work under pressure and support both planned and unplanned sales promotion
• Eye for details and ensure excellence in service and visibility
• Positive and can do attitude

By submitting your personal data to Emtel Ltd, you acknowledge having read and  consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy).

Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

As an IT Security Officer, you will be a key contributor in supporting the IT team in the day to day activities in field of IT security.

Main Duties and Responsibilities:

• Assess existing IT security issues within the organization
• Be responsible of carrying out vulnerability assessments and penetration testing on all systems and ensure all findings are closed
• Analyse risks and conducting ongoing security assessments
• Implement a system of automation within the organisation to ensure effective and efficient security protocols
• Investigate breaches and implement solid plans of incident response, learning from past shortcomings to create ever more robust security protocols
• Conduct testing and deliver insightful reports based on findings
• Analyse changing security requirements across the whole lifecycle of a product, and make sure these are met at every stage
• Oversee any developments within the organisation to make sure security is maintained
• Outline internal security policies for the organisation
• Recommend further development to keep the organisation in line with security best practice
• Be updated of industry standards and ensure complete compliance, developments in the industry, and applying these in a considered manner within the organisation

Required Qualifications and Experience:

• Minimum bachelor's degree in Computer Science, Information Technology or related field
• Proven experience (2+ years) as an IT Security
• Strong expertise in network and security
• Having certification in CEH is a plus

Required Skills and Aptitudes:

• In-depth knowledge of security technologies such as firewalls, intrusion detection/prevention systems, VPNs, and encryption
• Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders
• Strong problem-solving skills and a proactive attitude towards finding innovative solutions
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “IT Security Officer” latest Monday, 5 August 2024.

Main Duties and Responsibilities:

• Vet and invoice billing and complaint handling processes
• Communicate and coordinate with internal departments
• Be responsible for the monitoring of sales performance and to own the daily KPI management report
• Update and send monthly report to the Manager –Distribution
• Verify and prepare CAFs
• Log vetting on CRM and iCRM and follow up for vetting and invoicing
• Be responsible of stock management of related product
• Follow up with the Sales Team for the delivery and billing of the 5G to customers
• Clear pending applications as per process
• Compile monthly sales performance for the 5G Sales Team and report to the Direct Sales on a monthly basis
• Attend query and complaint handling from 5G customers

Required Qualifications and Experience:

• Minimum Higher School Certificate
• At least two years’ work experience in related field

Required Skills and Aptitudes:

• Customer focus and good interpersonal skills
• Excellent communication skills in both French and English
• Good knowledge of Microsoft Office Tools
• Team oriented person
• Ability to work in a fast-moving environment and deliver results within deadlines
• Advance knowledge of CRM, ICRM and CGA will be an advantage

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Sales Support and Admin – Direct Sales” latest Monday, 5 August 2024.

Main Responsibilities:

• To plan and design the radio access network, Datacom & Transmission network and Access network & Fiber Rollout as per business requirements
• To ensure proper delivery of network projects as per related units under the network department
• To populate and maintain all related databases
• To prepare reports on technical activities
• To ensure proper and continuous performance monitoring of the Network
• To continuously improve the network KPIs
• Perform drive test for troubleshooting and network assessment
• To assist in fault finding and resolution

Required Qualifications and Experience:

• Minimum Degree in Telecommunications/ Electronic and Communication Engineering or other related discipline
• Stage 1 Eligibility from CRPE
• Previous experience in network field will be an advantage

Required Skills and Aptitudes:

• Familiar with network architecture such as GSM, UMTS and LTE
• Excellent knowledge of Cellular and ISP networks
• Team player with the ability to work and multi-task in a fast-paced environment
• Familiar with Microsoft products
• Good analytical and problem solving skills

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Network Engineers (Under Trainee Engineer Scheme)” latest Thursday, 5 August 2024.

Main Duties and Responsibilities:

• Administration of Oracle, PostGres, MySql, MS SQL Server database
• Define users and enable data distribution to the right user in required format
• Manage and monitor user access, privileges and security
• Minimise database downtime and manage parameters to provide fast query responses
• Assist in administration of high availability/cluster architecture
• Document troubles and associated resolutions to problems
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security
• Install and test new versions of the database management system (DBMS) like Oracle and Microsoft SQL Server
• Write database documentation, including data standards, policies and procedures
• Ensure that archiving, backup and recovery procedures are functioning correctly

Required Qualifications:

• Minimum BSc in Computing field and relevant certifications
• Knowledge of Oracle, PostGres, MySql, MS SQL Server database will be an advantage
• Knowledge of Unix OS (Redhat, SUSE Linux, Solaris) and Windows Server Operating system
• Knowledge of data backup, recovery, security, integrity and SQL
• Familiarity with database design, documentation and coding
• Previous experience with DBA case tools (frontend/backend) and third party tools
• Familiarity with programming languages API

Required Skills and Aptitudes:

• Good communication, coordination and interpersonal skills
• Proactive, dynamic and result oriented
• Ability to work under pressure and meet tight deadlines
• Positive and can do attitude

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “IT Graduate” latest Monday, 5 August 2024.

Main duties and responsibilities:

• Manage and co-ordinate ongoing legal contracts
• Assist in day to day legal and regulatory matters when required
• Represent the Company in various meetings and forums in the Government and other regulatory circles
• Facilitate visits/meetings with the government agencies in order to resolve issues or fulfill the requirement of the regulatory authorities where required
• Pro-actively gather information and lobby for the interest of the Company, within government circles in order to maintain productive working relationships with the authorities
• Analyze the Regulatory framework which includes the Regulations, Policies, Determinations & Consultations Papers issued by Authority (ICTA)
• Responsible of the routine basis correspondence with the government bodies like the ICTA, Ministry of Information and Communication Technologies and other Cellular & fixed operators on behalf of Emtel
• Provide legal assistance in routine operational legal matters such as drafting and reviewing of contracts

Preferred qualifications and Experience:

• Degree holder in LLB
• Previous working experience or traineeship exposure in related field
• A good knowledge of legislation and policy issues in relation to the ICT industry

Required Skills and Aptitudes:

• Well versed in Microsoft packages
• Excellent communicator, both written and oral, with an ability to communicate complex information clearly and concisely
• Customer Service Skills.
• Team Skills
• Project Management Skills.
• Time Management Skills.
• High level of integrity and strict compliance with Emtel’s code of conduct, rules and policies.

By submitting your personal data to Emtel Ltd, you acknowledge having read and consented to Emtel’s Recruitment Privacy Notice (https://www.emtel.com/recruitment-privacy-notice) which is subject to Emtel’s Privacy Policy (https://www.emtel.com/privacy-policy). Emtel Ltd reserves the right to call only the best candidates for interview and not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.

If your profile matches above requirements, please send your resume to careers@emtel.com with subject line “Legal & Regulatory Officer” latest Monday, 5 August 2024.