Dedicated 24/7 Service Operations Centre

  • 24 × 7 × 365 hotline for our Enterprise customers
  • Technical expertise to match your needs
  • 24 × 7 × 365 infrastructure monitoring
  • SLA-based services and support
  • ITIL v3 based processes and procedures
  • ISO 9001 and ISO 27001 certified for your assurance
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    EVENT MANAGEMENT

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    INCIDENT MANAGEMENT

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    REQUEST FULFILMENT

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    CHANGE MANAGEMENT

Case studies

  • Case studies banking

    One of the leading banks in Mauritius needed to eliminate their current vulnerability and enhance their customer experience. We provided them with the Emtel Connect solution which allows them to connect with all their local branches using our infrastructure, using a different last mile technology – wireless and a different path for optical fibre – their business is now no longer dependent on a single infrastructure. Our solution is now their main ISP, based on the high quality of service provided by Emtel.

    Connectivity Solutions

    Banking Sector

  • case studies date centre

    The number one satellite TV provider in Mauritius needed a cost-effective server solution to meet their growing needs. We provided them with the Cloud Solution from Emtel, all their infrastructures are hosted locally in our Data Centre and maintained by us. They were able to move from a CAPEX to an OPEX model with a seamless transition and improved performance.

    Data Centre & Cloud Solutions

    Media & Entertainment Sector 

  • communication

    A parastatal company in the logistics sector was relocating and had to review their Telecom Infrastructures. Emtel provided them with an IP PABX solution which is hosted in Emtel’s Data Centre and they only pay according to their current requirements. With increased scalability, they are able to upgrade as their requirements evolve without having to incur onsite infrastructure costs.

    Communication Solutions

    Logistics Sector

  • Network

    One of the leaders in the distribution sector was renovating their facilities and needed LAN, Wi-Fi and CCTV installed in their building. Emtel provided a one-stop solution for Wi-Fi coverage, cabeling as well as CCTV cameras. We performed the installations and relocation of their existing cameras. Our solution provided them with security and peace of mind as they only needed to deal with one supplier for all their needs.

    Network Solutions

    Distribution Sector

  • IT solution

    Our client in the manufacturing and distribution sector lacked visibility on their growing business. We provided them with the Emtel Business Intelligence software, allowing one-click reporting which instantly generates consolidated reports on the key figures and performance of the company. Not only assisting in strategic decision making, but also offers access to reports anywhere anytime though the smartphone app.

    IT Solutions

    Manufacturing & Distribution Sector

  • Test

    Our client in the hospitality sector needed to provide in-room entertainment facilities and improved communications to their guests to promote events, facilities and services offered without being intrusive. We provided our Interactive TV solution with BYOD enabled HD quality TV channels in the rooms allowing guests to also watch their own content on the in-room TV. This solution eliminated paper-based information leaflets as well as enhanced the guest in-room entertainment experience.

    Entertainment Solutions

    Hospitality Sector

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BizConnect

BizConnect is a tailored offer to support SMEs in their business growth. It is a unique offer which takes care of all your telecommunications needs while you focus on your business: Unlimited Internet, calls & unlimited SMS, fixed phone, SIM cards, special mobile tariff for all your employees.

LEARN MORE

The Emtel Digital Brochure