At Emtel, sustainability is at the core of our mission, ensuring we meet our needs without compromising the ability of future generations to meet their own.
Our guiding philosophy, "We Care", reflects our unwavering commitment towards a cleaner, more inclusive and equitable society. This is achieved by integrating environmental and social considerations into our business operations, decision making processes, partnerships, and everyday practices.
Mauritius is transforming. And the transformation of that scale: for people, for businesses, for government, for this island, must be built on something that lasts.
My vision for Emtel is to be the Trusted Digital Backbone of Mauritius. Not just the infrastructure that connects this country digitally, but the foundation that helps it advance responsibly, economically, socially, and environmentally.
A backbone carries weight. And that responsibility extends beyond network coverage and financial performance. It extends to the communities we serve, the talent we develop, and the planet we share. We cannot claim to be building Mauritius's digital future while being indifferent to its human and environmental present.
That is why sustainability is not a separate agenda for us. It is embedded in what it means to be a backbone. We are building digital infrastructure that reduces friction, expands access, and creates opportunity for every Mauritian, regardless of where they live or where they start. We are developing our people with the skills, mindset, and tools to lead in a rapidly evolving world. And we are committed to operating in ways that protect the environment that sustains the communities we serve.
We are transforming from a traditional telco into a TechCo, and we are doing it with Trust as our foundation and Speed as our commitment. That same standard governs how we approach our impact on society and the environment. Not as a compliance exercise. Not as a reporting obligation. As a responsibility we have chosen to own permanently.
Mauritius punches above its weight. So must we.
Emtel, We Care!
- Mr. Marcelo Aleman, CEO
Emtel has a defined Sustainability Commitment which outlines our key engagements and summarizes the operating principles for how we will conduct our business:
Manage our operations in a sustainable manner for the wellbeing of future generations.
Consider sustainability aspects as an integral part of our business strategy and operating methods.
Recognize the global sustainability challenges and diligently honor our responsibility to contribute to the solutions.
Engage and support our customers’, employees’, partners’, the community’s and our stakeholders’ sustainability initiatives.
Continually monitor, improve and report our sustainability performance openly and voluntarily.
Through these engagements, we aim to comply with and outperform the relevant statutory requirements. The United Nations Sustainable Development Goals (UN SDGs) provide a guiding framework in defining our sustainability strategy and we are committed to actively contributing towards these goals. The Company works closely with the Currimjee Group’s Environment & Sustainability team and the Currimjee Foundation team.
The Company adopted a Sustainability Charter whereby the concept of sustainability and stewardship for future generation has become an integral aspect of our business strategy and operations, and we continuously strive to advance its integration across all levels of our organisation.
Our Sustainability Framework is built around three pillars which are further translated into actionable strategic drivers. We also aim to align our actions to help achieve the UN SDGs as illustrated below.
At Emtel, privacy matters. We respect the privacy of our data subjects and other interested parties with whom we have business interactions. We are committed to comply with all applicable data protection legislations.
The Company is registered with the Data Protection Office as a Data Controller (Registration No. C1788) and a Data Processor (Registration No. P144); the Certificates of Registration were last renewed in August 2023 as per the Data Protection Act 2017 and shall be renewed in July 2026.
Emtel is certified ISO 9001:2015 with the Mauritius Standards Bureau (MSB) for the support, distribution and service of Information and Communication Technology products and services for both prepaid and post-paid customers through mobile and fixed technology.
The Emtel Data Centre is certified ISO 27001:2022 with the Mauritius Standards Bureau (MSB) for providing secured Data Centre operations and services. The Company is committed to securing the confidentiality, integrity and availability of information for the day-to-day business activities and technical operations. The security of information and other assets is therefore regarded as fundamental for the successful business operation of Emtel’s Data Centre.
Social Inclusion
Goal 1
Poverty Alleviation
Supporting social and economic development programme for the society through trust and constructive relationship.
Goal 2
Quality Education
Providing access to education to vulnerable groups to ensure their sustainable development.
Goal 3
Quality Health
Ensuring healthy lives and promoting wellbeing for all ages.