Mobile internet



Mobile Internet?

Emtel Mobile internet allows you to surf the web, check your e-mails, share and update online status on Facebook, stream videos at breathtaking speed on our brand new 4G LTE and HSPA+ network like never before! 

Prepaid Platinum Pack

Surf your favourite sites, upload your photos, chat with your friends all day, download your favourite songs on Saavn!
With Emtel Platinum Pack, browsing becomes even more enjoyable!

Browsing becomes even more fun with Emtel Platinum packs. Mobile Data, Night Data with a wide variety of bollywood and international music, Free unlimited facebook & Whats app!

Platinum packsPlatinum pack benefitsPrice of Pack (Incl. Vat)
Data PackNite Pack (1am to 6am)Saavn Music PackFree Facebook & Whats app
Daily (1 Day)Platinum 50MB50MB50MB50MB15
Weekly (7 Days)Platinum 250MB250MB250MB250MB65
Platinum 750MB750MB750MB750MB165
Monthly (30 Days)Platinum 1GB1GB1GB1GB335
Platinum 2GB2GB2GB1GB535
Platinum 3GB3GB3GB1GB735

1. SMS

Platinum packsPrice of Pack (Incl. Vat)Send below commands to short code 8284 by SMS**
Daily (1 Day)Platinum 50MB15Sub Plat50MB
Weekly (7 Days)Platinum 250MB65Sub Plat250MB
Platinum 750MB165Sub Plat750MB
Monthly (30 Days)Platinum 1GB335Sub Plat1GB
Platinum 2GB535Sub Plat2GB
Platinum 3GB735Sub Plat3GB

2. Data Epin

Exact Denominations of the pack inc VAT price at any Emtel EPIN shop.

3. Emtel *100#

4. Emtel Cash

5. Ecommerce

Activation Steps of Saavn Music

Step 1:

Activate your Platinum Pack through any of the following modes: SMS, Epin, Emtel Cash, eCommerce, Emtel *100#

Step 2:

Customer gets activation success msg with following URL:  http://saa.vn/emtelpro.

Step 3:

Activate your Saavn Pro service with the following simple steps:



FAQs

What are the benefits of Emtel Platinum packs.
Emtel platinum packs provides Mobile data, Night data (1 am-6 am) and Music data on Saavn plus free unlimited Facebook and whats app. All in one pack.
I already have a Mobile Data pack of Daily 40MB +20SMS. Can I activate Platinum pack.
Yes, you can purchase a platinum pack even though you already have an existing mobile data pack. However, you existing data pack will be consumed first.
What is Emtel Saavn Pro Offer in Emtel Platinum pack?
Upon purchase of Emtel platinum packs, you get free data volume to access Saavn Music via Saavn App. Know more on Saavn pro on: http://help.saavn.com/support/solutions/folders/6000224623
What are the type of music available in the Saavn Music App.
Wide variety of Bollywood and international music is available.
How much does an SMS to 8284 cost?
SMS sent to 8284 is free.
Can I purchase an Emtel Platinum pack if I am a ‘One Number’ subscriber?
No, Emtel platinum pack is available only to prepaid mobile subscribers.
Can I purchase an Emtel Platinum pack if I am a WiFi Plus subscriber?
No, Emtel platinum pack is not available for WiFi Plus customers.
Can I benefit from this offer while roaming?
No, while roaming you will be charged at the normal roaming rates

If you require any further information, please visit any Emtel showroom or contact our Customer Care on 8970.



Postpaid Platinum Pack

Browsing becomes even more fun with Emtel Platinum packs. Mobile Data, Night Data with a wide variety of bollywood and international music, Free unlimited facebook & Whats app!

Platinum packsPlatinum pack benefitsPrice of Pack (Incl. Vat)
Data PackNite Pack (1am to 6am)Saavn Music PackFree Facebook & Whats app
Monthly (30 Days)Platinum 1GB1GB1GB1GB320
Platinum 2GB2GB2GB1GB520
Platinum 3GB3GB3GB1GB720

Mode of activation: Please visit any Emtel showrooms or contact your sales representatives.

Step 1:

For postpaid customers, subscription shall be done via showrooms or corporate sales representatives.

Step 2:

Customer gets activation success msg with following URL:  http://saa.vn/emtelpro.

Step 3:

Activate your Saavn Pro service with the following simple steps:



FAQs

What are the benefits of Emtel Platinum packs?
Emtel platinum packs provides Mobile data, Night data (1 am-6 am) and Music data on Saavn plus free unlimited Facebook and whats app. All in one pack.
What is Emtel Saavn Pro Offer in Emtel Platinum pack?
• Upon purchase of Emtel platinum packs, you get free data volume to access Saavn Music via Saavn App. Know more on Saavn pro on: http://help.saavn.com/support/solutions/folders/6000224623
What are the type of music available in the Saavn Music App?
Wide variety of Bollywood and international music is available.
Can I purchase an Emtel Platinum pack if I am a ‘One Number’ subscriber?
No, Emtel platinum pack is available only to prepaid mobile subscribers.
Can I purchase an Emtel Platinum pack if I am a WiFi Plus subscriber?
No, Emtel platinum pack is not available for WiFi Plus customers.
Can I benefit from this offer while roaming?
No, while roaming you will be charged at the normal roaming rates

If you require any further information, please visit any Emtel showroom or contact our Customer Care on 8970.

Bonjour Maurice pack

Emtel NOW makes your morning time more enjoyable as ever!
Get your friends updates through Facebook/ Whatsapp, check your emails and surf the latest morning news around the world at very affordable prices!

The Bonjour Maurice pack:
Daily pack (250MB)
Rs9 inc vat
Wakeup Browsing Time: 5am - 7am
Validity: 24hrs

Emtel Bonjour Maurice pack provide customers with 250MB of data volume which can be used between 5am to 7 am (05:00:01 and 06:59:59).

To purchase an Emtel Bonjour Maurice pack:

  • Send SUB BONJOUR to 8284 or
  • Do an exact Epin of Rs 9 or
  • Dial *100# and select “Buy Emtel Packs”
  • Dial *110# and select “Recharge”

Q&A

Who can purchase a Emtel Bonjour Maurice pack?
All Prepaid mobile subscribers of Emtel
What will I get when I purchase an Emtel Bonjour Maurice pack?
250MB volume of Data to be used from 5am to 7am.
What is the validity period of my Emtel Bonjour Maurice pack?
Your Emtel wakeup pack is valid for 24 hours as from time of purchase.
How do I purchase an Emtel Bonjour Maurice pack ?
  • Send SUB BONJOUR to 8284 or
  • Do an exact Epin of Rs 9 or
  • Dial *100# and select “Buy Emtel Packs”
  • Dial *110# and select “Recharge”
How much does an SMS to 8284 cost?
SMS sent to 8284 is free.
How much does an Emtel Bonjour Maurice pack cost?
It costs Rs 9 incl VAT per pack
Can I purchase an Emtel Bonjour Maurice pack if I am a ‘One Number’ subscriber?
No, Emtel Bonjour Maurice pack is available only to prepaid mobile subscribers.
Can I purchase an Emtel Bonjour Maurice pack if I am a WiFi Plus subscriber?
No, Emtel Bonjour Maurice pack is not available for WiFi Plus customers.
How will I know when my offer gets activated?
You’ll receive an SMS about the successful activation of this offer.
Can I benefit from this offer while roaming?
No, while roaming you will be charged at the normal roaming rates
If you require any further information, please visit any Emtel showroom or contact our Customer Care on 8970.

FAQs

1. Who are eligible for this offer?
All Emtel prepaid and postpaid mobile internet pack users in Mauritius, Rodrigues and Agalega. Packages include Daily, Weekly and monthly mobile internet packages.
2. How can I benefit from the Free WhatsApp and Facebook offer?
  • Prepaid Emtel subscribers: All customers who have a mobile internet package active on their data enabled device will benefit from the service
  • Postpaid Emtel subscribers: All customers who have an active mobile internet subscription on their data enabled device will benefit from the service.
3. What is the validity of the offer?
The validity of the offer will depend on the validity of the mobile internet pack that a customer has purchased.
Example:
  • Daily pack customer: 24 hours free WhatsApp & Facebook
  • Weekly pack customer: 7 Days free WhatsApp & Facebook
  • Monthly pack customer:30 days free WhatsApp & Facebook
  • All Postpaid Monthly pack subscribed users
4. Which feature(s) from WhatsApp and Facebook will be available for free?

Free WhatsApp:

What can be done with the free WhatsApp offer?Included in Unlimited WhatsApp
Send text messages
Send/Receive videos and pictures
Voice call

Free Facebook:

What can be done with the free Facebook offer?Included in Unlimited Facebook
Update my status
Like a post, share a post, comment on a post
Add friends
Check events
Browse newsfeed
View pictures /album on Facebook
Chat on Facebook Messenger
Upload picture and video on Facebook
Viewing any video on Facebook or on external links like YouTube, Daily Motion, or others
Video and voice call in Facebook Messenger
5. I am an Emtel mobile internet package user. Can I enjoy free Facebook and WhatsApp even if my package volume is over but package validity has not expired?
Yes, you can still enjoy free WhatsApp and Facebook but only until the expiry date of the purchased mobile internet pack.
6. What happens if I move from WhatsApp or Facebook to an external link?
If a consumer moves from WhatsApp or Facebook to an external link, data will be deducted from his/her data pack and if the consumer does not have any data pack, he/she will be charged at normal PAYG tariffs.
7. I am an Emtel Wifi Plus (Fixed Home internet service) subscriber, am I eligible for the offer?
No, this offer is available to mobile data users only.
8. How can I check my mobile internet package volume balance?
Mobile internet package remaining data volume can be checked by dialing *122# or via *100#. You will receive your mobile internet package balance via an SMS from Emtel.
9. I am not an Emtel mobile internet package user. I am browsing Facebook and chatting on WhatsApp. How much will I be charged?
You will be charged for normal PAYG browsing tariff i.e. RS 0.003/KB Inc VAT which will be deducted from your account.
10. I have a mobile internet pack. I am browsing Facebook & WhatsApp Free services only. However, after checking my data balance, I realize that I am being charged from my data package. Why?
You might be using only Free Facebook and WhatsApp services. However, there might be some data running at the back end such as synchronizing of emails, automatic upgrades of applications etc. in order to ensure that you are not being charged for these background data, you need to set your background data in your phone settings.

Prepaid Mobile Internet

Mobile Internet as per your needs now available! Buy yours Now!

Enjoy Free Whats App and Facebook with Emtel Mobile Internet Packs! Don’t forget to buy yours NOW!

Available packagesPackage Price Inc. VATWeb Pack activation command by SMS to 8284ValidityExcess web pack tariffs (inc VAT)
Daily 40 MB + 20 SMS + Free Facebook & WhatsAppRs 10SubspaceDaily1 DayRs 0.003/KB
Weekly 250 MB + 50 SMS + Free Facebook & WhatsAppRs 49SubspaceWeekly7 Days
Weekly 750 MB + Free Facebook & WhatsAppRs 99SubspaceWeekly750mb
Monthly 1GB + Free Facebook & WhatsAppRs 249Subspace1GB30 Days
Monthly 2GB + Free Facebook & WhatsAppRs 449Subspace2GB
Monthly 3GB + Free Facebook & WhatsAppRs 649Subspace3GB
Monthly 5GB + Free Facebook & WhatsAppRs 949Subspace5GB
Monthly 10GB + Free Facebook & WhatsAppRs 1,449Subspace10GB
Monthly 50GB + Free Facebook & WhatsAppRs 2,949Subspace50GB

space means a space.



Emtel Internet Epin

Do you want to activate an internet package on your Smartphone, Tablet, dongle or H&O broadband device?
No hassle of remembering activation commands and short codes!
Emtel is now offering you a SIMPLE, QUICK and EASY mode of Internet Package activation via EPIN.


Benefits of Internet EPin

Internet EPIN allows you to activate your Emtel Internet package (both mobile internet packages and H&O Broadband internet packages) instantly at any EPIN dealers all over the island.



Exact Recharge denominations available for Internet EPIN:
Internet Package typeValidityVolumeData Epin Exact Denomination
Mobile internet Package
Daily 40 MB + 20 SMS + Free Facebook & WhatsApp1 day40 MB10
Weekly 250 MB + 50 SMS + Free Facebook & WhatsApp7 days250 MB49
Weekly 750MB + Free Facebook & WhatsApp7 days750 MB99
Monthly 1GB + Free Facebook & WhatsApp30 days1 GB249
Monthly 2GB + Free Facebook & WhatsApp30 days2 GB449
Monthly 3GB + Free Facebook & WhatsApp30 days3 GB649
Monthly 5GB + Free Facebook & WhatsApp30 days5 GB949
Monthly 10GB + Free Facebook & WhatsApp30 days10 GB1,449
Monthly 50GB + Free Facebook & WhatsApp30 days50 GB2,949


Emtel Mobile internet activation via Emtel *100#:

Get the list of all mobile internet packages on our Emtel *100# menu.

It is so easy.

Just dial *100# on your phone, select your preferred internet pack and confirm your purchase.

Advantage:

No SMS command and shortcode to be remembered and the package price is rdeducted directly from your SIM card airtime.

Postpaid Mobile Internet

Mobile Internet as per your needs now available! Visit any showroom and buy yours Now!

Enjoy Free Whats App and Facebook with Emtel Mobile Internet Packs! Don’t forget to buy yours NOW!

Available PackagesPostpaid – Mobile Internet tariffs Rs (Incl VAT)ValidityExcess Web pack tariff (Inc VAT)
Monthly Mobile Internet
Monthly 1GB + Free Facebook & WhatsAppRs 234.001 calendar monthRs 0.253/100KB
Monthly 2GB + Free Facebook & WhatsAppRs 434.00
Monthly 3GB + Free Facebook & WhatsAppRs 634.00
Monthly 5GB + Free Facebook & WhatsAppRs 934.00
Monthly 10GB + Free Facebook & WhatsAppRs 1,434.00
Monthly 50GB + Free Facebook & WhatsAppRs 2,934.00

Your postpaid Mobile Internet is over? Now no need to browse on excess browsing tariffs!

Request your Postpaid Mobile Internet TOP UP now!

Available packagesPostpaid – Mobile Internet tariffs Rs (Incl VAT)Validity
Monthly 1GBRs 234.00Remaining days of same calendar month of initial postpaid package
Monthly 2GBRs 434.00
Monthly 3GBRs 634.00
Monthly 5GBRs 934.00
Monthly 10GBRs 1,434.00
Monthly 50GBRs 2,934.00

To request a Postpaid Mobile Internet TOPUP, visit any Emtel showroom or call our customer care on 8970.

Questions and Answers

I have a monthly Mobile Internet, daily Mobile Internet and weekly Mobile Internet package on my SIM card. Upon browsing the internet, which package will be used first?
The daily Mobile Internet will be used first, followed by the weekly Mobile Internet and finally the monthly Mobile Internet.
In which devices can I use my Mobile Internet?
You can use your Mobile Internet in your mobile phone, Dongle, MiFi (mobile wifi router), or in your tablet. You just need to make sure that your Mobile Internet is active in your simcard.
I don’t want to buy a Mobile Internet. Can I still access internet?
Yes, You can always browse at a PAYG tariff of Rs 0.003/KB. However, it will cost you more. We now have mobile internet packs as from Rs 10 (inc VAT). If you buy a mobile internet pack, you can benefit from more of internet usage at better per KB rates.
What’s the validity of the volume I get with every Mobile Internet?
  • For daily Mobile Internet you can use your data volume within 24 hours
  • For weekly Mobile Internet you can use your data volume within 7 days
  • For monthly Mobile Internet you can use your data volume within 30 days
How do I subscribe to a Mobile Internet?
Prepaid:
1. By SMS
2. Data Epin
3. Emtel *100#
4. Ecommerce
5. Emtel Cash

Postpaid:
- Customers need to visit Emtel stores.
I am a postpaid customer. Can I buy a daily and a weekly Mobile Internet?
Daily and weekly Mobile Internet are available only for prepaid customers.
How will I know the status of my Mobile Internet?
Usage notifications will be sent automatically to prepaid and postpaid customers by SMS at different respective volume thresholds reached: 1GB, 500MB, 100MB, 50MB, 25MB, 10MB and 0MB.
Will I lose my remaining web balance of my existing package if I buy another Mobile Internet within the validity period of the existing Mobile Internet?
You will not lose your remaining Mobile internet balance when you buy another mobile internet pack. Each mobile internet package purchased has their own validity period. Your initial mobile internet pack will remain and will expire on its own actual validity period.
What is postpaid Mobile Internet TOPUP service?
Postpaid Mobile Internet TOPUP service enables you to continue browsing the internet on package tariffs when your existing package has been used up. Postpaid Mobile Internet TOPUP is a cost saving solution for you. Instead of being billed excess postpaid Mobile Internet tariff of Rs 0.253/100KB (inc. VAT), you can browse at package tariffs.
What do I need to do to get postpaid Mobile Internet TOPUPs?
To get postpaid Mobile Internet TOPUPs, you have the following options:

  • Visit any Emtel showroom
  • Call our customer care at 8970
  • Contact your corporate sales representatives.
How does the postpaid Mobile Internet TOPUP work?
Example:

You have a 2GB postpaid monthly Mobile Internet at Emtel. On the 20th of the month, your 2GB package is used up and you want to continue browsing the internet. You have two options:

  • Continue browsing on excess Mobile Internet tariff at Rs at Rs 0.253/100KB
  • Purchase postpaid TOPUP Mobile Internet and continue to browse on package tariffs.
How much do I pay for the postpaid Mobile Internet TOPUPs?
Postpaid Mobile Internet TOPUPs are available at the same web postpaid package price available at Emtel. See Postpaid TOPUP Mobile Internet table above.
What is the validity of the postpaid TOPUP Mobile Internet?
The postpaid TOPUP Mobile Internet is valid from the date you purchased the TOPUP package till the end of the same billing cycle. Example: You purchased a postpaid Mobile Internet TOPUP of 1GB at Rs 249 (inc. VAT) on the 20th of the month (e.g. 20th Mar 2015). Your TOPUP package will be valid from the 20th Mar 2015 to 31st Mar 2015 ONLY.
Will my remaining volume of my postpaid TOPUP Mobile Internet be accumulated in my next month billing cycle?
No, your remaining volume of your TOPUP package will NOT be accumulated in your package for the next billing cycle.
What will be the validity of the mobile internet packages if I purchase them through Data Epin?
Validity of Mobile internet packages will remain the same. i.e. 1 Day for Daily package, 7 days for Weekly package and 30 days for monthly packages.
Will I be able to do airtime recharge with the same denominations available for internet EPIN, i.e. Rs 10, Rs 49, Rs 99, Rs 249, Rs 449, Rs 649, Rs 949, Rs 1449 and Rs 2949?
No, all the above mentioned denominations are reserved for INTERNET EPIN ONLY. With theses denominations, you will not be able to do airtime recharge for call, SMS and any other Emtel services.
Is it possible to have a recharge of more than Rs.1000?
Yes. In that case the EPin retailer will recharge your account first with Rs.1000 (including VAT) and any additional top ups until the amount requested is met.

Usage Indicator

Mobile InternetWhat can I do with my Mobile Internet?
Daily (Prepaid)
Daily 40MB + 20 SMSBrowse Facebook, Google, Yahoo, check your email, chat with your friends. You can watch around 7 min of YouTube videos or download 6 songs.
Weekly (Prepaid)
Weekly 250MB + 50 SMSBrowse Facebook, Google, Yahoo, check your email, chat with your friends. Watch ~ 50 minutes of YouTube video and download 30 songs.
Weekly 750MBBrowse Facebook, Google, Yahoo, check your email, chat with your friends. Watch ~ 60 min of YouTube videos and download 40 songs.
Monthly (Prepaid and Postpaid)
Monthly 1GBBrowse Facebook, Google, Yahoo, check your email, chat with your friends, play games online, watch ~ 2 hours of YouTube videos and download 100 songs.
Monthly 2GBBrowse Facebook, Google, Yahoo, check your email, chat with your friends, play games online, watch ~ 4 hours of YouTube videos and download 200 songs.
Monthly 3GBBrowse Facebook, Google, Yahoo, check your email, chat with your friends, play games online, watch ~ 6 hours of YouTube videos and download 300 songs.
Monthly 5GBBrowse Facebook, Google, Yahoo, check your email, chat with your friends, play games online, watch ~ 10 hours of YouTube videos and download 500 songs.
Monthly 10GBBrowse Facebook, Google, Yahoo, check your email, chat with your friends, play games online, watch ~ 20 hours of YouTube videos and download 1000 songs.

Definitions

How big is one email?

25KB on a smartphone/30KB on a PC/Tablet


How big is one email with an attachment?

350 KB on a Smart Phone /350 KB on a PC/Tablet


How big is one hour of Music Streaming?

300 KB on a Smartphone /3 MB on a PC/Tablet


How big is one hour of Movie Streaming?

2.5 MB on a Smartphone / 4 MB on a PC/Tablet


How big is a Web Page?

200 KB on a Smartphone /250 KB on a PC/Tablet


How big is an Application download?

4 MB on a Smartphone /15 MB on a PC/Tablet


How big is streaming?

480 KB/min


How big is a download?

8MB


Customers need to dial *122#.
They will receive their airtime balance.
Also their data balance will follow via a separate SMS.

How to configure internet settings?

Mobile Internet settings - by SMS

To request for WEB settings on your mobile phone, send the following SMS to short code 8080.< phone brand >< space >< phone model >< space >Web E.g: Nokia 6288 Web

If the mobile phone request for PIN, enter “1234” or “0000” to save the settings.
What happens after sending the SMS to request for APN settings?

Emtel customer will receive 4 messages. The first message as shown in Figure 1 explains that Emtel customer will be receiving the APN settings for WEB. If the mobile phone request for PIN, Emtel customer is required to enter “1234” or “0000”.

space

What does Emtel customer needs to do when the configuration SMS for WEB in mobile phone is received?

Emtel customer needs to open the configuration SMS as shown in figure 4and click on “optionto save the APN settings for WEB on their mobile phone.

space

What happens if Emtel customer enters an incorrect PIN?

When Emtel customer enters an incorrect PIN, the automatic APN setting request will prompt again.

After 3 consecutive attempts, the APN setting request will be discarded. This varies from models to models.

The PIN code not referring to the customer current handset PIN lock.

Mobile Internet settings – Manual Configurations



iPhone



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