SOS


What is Emtel SOS?

You are out running out of credit and you really need to use your mobile? You need emergency credit for calls and sms or emergency data to connect to the internet on your mobile? Emtel SOS comes to your rescue.

Benefits of Emtel SOS

  • Never run out of credit or data
  • Service works even if you have zero credit
  • You can either request for Rs 5, Rs 10 or Rs 15 of emergency credits or 50 MB of emergency data depending on your needs

How to use Emtel SOS?


Emtel SOS is available for all Prepaid subscribers having Rs 3 or less on their account.

SOS ServiceDescriptionKeyword to send by SMSValidity
SOS 5Request Rs 5 of emergency creditsSend SOS 5 to 850524 hours
SOS 10Request Rs 10 of emergency creditsSend SOS 10 to 850524 hours
SOS 15Request Rs 15 of emergency creditsSend SOS 15 to 8505Until next day midnight
SOS DataRequest 50 MB of emergency mobile dataSend SOS 50MB to 850524 hours

SOS 25 is also available

SOS ServiceDescriptionKeyword to send by SMSValidity
SOS 25Request Rs 25 of emergency credits
Minimum age of mobile number on Emtel network must be 6 months or more
Send SOS 25 to 850515 days
  • All sms sent to 8505 are FREE.
  • If you requested for Rs 5: the next time you recharge your account by ATM, Epin or scratch cards or you receive an Easy Transfer, Rs 5 will be deducted as well as a service fee of Rs 1.
  • If you requested for Rs 10 : the next time you recharge your account by ATM, E-pin or scratch cards or you receive an Easy Transfer, Rs 10 will be deducted as well as a service fee of Rs 2.
  • If you requested for Rs 15 : the next time you recharge your account by ATM, E-pin or scratch cards or you receive an Easy Transfer, Rs 15 will be deducted as well as a service fee of Rs 3.
  • If you requested for 50 MB of SOS data : the next time you recharge your account by ATM, E-pin or scratch cards or you receive an Easy Transfer, Rs 8.70 will be deducted as well as a service fee of Rs 2.
  • If you requested for Rs 25 : the next time you recharge your account by ATM, E-pin or scratch cards or you receive an Easy Transfer, Rs 25 will be deducted as well as a service fee of Rs 4.
  • Note: SOS 50 is no longer available.
Can I use this service even when I have no credit?
Yes, you can use the service even when your balance is zero. The sms sent to 8505 will be free.
How many times can I use Emtel SOS?
You can use this service as often as you wish provided you recharge your account by ATM, E-pin or scratch cards or you receive an Easy Transfer of sufficient amount after each SOS 5, SOS 10, SOS 15 or SOS 50MB. Once you have received an emergency credit or data, you will be required to recharge your account first before you can make a new Emtel SOS request.
What can I do with the SOS credits or SOS data I received?
With the Rs 5, Rs 10 or Rs 15 SOS credits, you can use the following services: calls and sms on Emtel network as well as towards other local operators.
With the 50 MB of SOS data, you can connect to the mobile internet on your Emtel.
How much time do I have to use the Rs. 5, Rs. 10 or Rs 15 SOS credits or 50 MB SOS data?
For Rs. 5 and Rs. 10, the credit is valid for 24 hours.
For Rs.15, the credit is valid until the next day midnight
The 50 MB of SOS data is valid for 24 hours.
How do I become eligible to request for an SOS 25
In order to request for an SOS 25, you will need to meet the following eligibility criteria
ServiceSOS 25
SOS 25
  1. Must be a prepaid subscriber having a balance of Rs 3 or less
  2. Minimum age of mobile number on Emtel network: 6 months
If I am not eligible for an SOS 25, can I still request for an SOS 5, SOS 10 or SOS 15?
Yes, you can still request for an SOS 5, SOS 10 or SOS 15 provided that your balance is Rs3 or less and you have already recharged your account after any previous SOS request.