Careers



At Emtel Ltd, we believe passionately in what we do and we thrive to offer to our customers today, comfort and convenience through tomorrow’s technology. We are a successful one-stop shop telecommunications provider that offers exciting career opportunities to you in a supportive and rewarding culture. We currently have the following opportunity:

Head - Usage and Retention

Job Purpose
  • Driving the Usage and Retention / Segmented offers within the base to protect and grow revenue. Driving the Usage and Retention across the base, with specific focus on Voice and VAS Revenue, by driving offers on segmented base. To drive retention programs and churn control programs to drive net base up.

Preferred qualifications and experience:
  • Master’s or Bachelor’s degree in Marketing or related field will be a plus
  • Twelve to fifteen years’ experience in the telecom industry (Usage & Retention and pricing)
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Main duties and responsibilities
  • Life Cycle Management for Prepaid and Postpaid category of customers
  • The Life Cycle management should cover Acquisition, Usage and Retention of the customers in prepaid and postpaid category
  • Define the CLM framework for segmented campaign for Enhancing usage, Reducing churn and increasing winbacks
  • Create Segmented Campaign fulfillment mechanism for CLM Programs
  • Responsible for initiatives on Retention and to Increase usage of customers
  • Responsible for creating Segmented offers and programs for Customer Retention, Reducing Churn and Enhancing usage

Preferred skills and aptitudes
  • Strong business acumen and commercial orientation, with excellent interpersonal skills
  • Mature and independent mind-set, able to work effectively under pressure
  • Excellent communication  and people management skills
  • Ability to work independently as well as team player


If your profile matches above requirements, please send your resume to hr@emtel.com with subject line “Head – Usage & Retention” latest Wednesday, 15th August 2018.”

Pre-Sales Consultant

Job Purpose
  • The Pre-Sales Consultant is responsible for conception, design and implement solutions for Emtel Business customers.  

Preferred qualifications and experience:
  • Minimum Diploma in Computer Science or Telecommunications or other related discipline
  • CCNA required, CCDA desired
  • Other professional certifications related to Security, Voice, Network, Cloud will be advantage
  • Minimum of 2 years’ experience in a Network Integrator Pre-Sales or Support Engineer role
  • Valid Driving License

Main duties and Responsibilities
  • Assist Account Teams by presenting Emtel solutions and their benefits to customers
  • Assist Account Teams in collecting customer business and technical requirements.
  • Translate customer requirements into robust and cost-effective solutions
  • Develop Proof-of-Concepts including presentation and documentation of test results
  • Develop solution architecture and present/propose solution to customers
  • Develop and oversee development of presentation materials
  • Deliver presentations, demonstrations to both technical and non-technical audiences
  • Respond to functional and technical elements of RFIs, RFQs and RFPs
  • Liaise with Internal teams – IT and Networks, as well as external partners for solution proposal
  • Participate in the Research and Development of new products and solutions

Preferred skills and aptitudes
  • Very good knowledge of networking concepts and implementation
  • Strong affinity with latest technologies
  • Ability to communicate complex ideas in simple terms
  • Strong presentation skills
  • A self-learner where you have a commitment to self-improvement
  • Excellent verbal and written communication skills
  • Able to work extended hours, and holidays if required
  • Goal-oriented, organized team player
  • Good interpersonal skills


If your profile matches above requirements, please send your resume to hr@emtel.com with subject line “Pre-Sales Consultant” latest Wednesday, 31th August 2018.

Project Lead

Job Purpose
  • The Project lead will support and deliver ICT services (WAN, LAN, Security, VOIP) to Emtel Customers. The Project lead will also be working on internal projects and new Product development.  

Preferred qualifications and experience:
  • Minimum Degree in Computer Science or Telecommunications or other related discipline
  • PMP or similar Project Management Certification will be advantage
  • CCNA desired
  • Other relevant vendor certifications will be a plus
  • Minimum of 3 to 4 years’ project management experience working in a Network Integrator environment
  • Valid Driving License

Main duties and responsibilities
  • Project management of internal and external customer projects
  • Constantly monitor and report on progress of the project to all stakeholders
  • Coordinates tasks among project team members – Internal, Customer and Vendors - to meet project’s goals
  • Meet up with customers for project definition, budgeting, monitoring and status reporting
  • Liaise with internal (E.g. Finance, Network, IT) and external stakeholders (Customer, Vendor …) to ensure project milestones are delivered on time.
  • Liaise with government, regulatory and parastatal bodies where required
  • Prepare acceptance certificates and participate in acceptance meetings
  • Driving internal and external stakeholders for new products and services.
  • Documenting and defining processes for new and existing products

Preferred skills and aptitudes
  • Very good knowledge of networking concepts and implementation
  • Exhibits high technical project management skills preferably in a network infrastructure environment
  • Strong affinity with latest technologies
  • A self-learner where you have a commitment to self-improvement
  • Goal-oriented, organized team player
  • Good interpersonal skills
  • Excellent verbal and written communication skills
  • Strong presentation skills
  • Ability to communicate complex ideas in simple terms
  • Able to work extended hours, and holidays if required


If your profile matches above requirements, please send your resume to hr@emtel.com with subject line “Project Lead” latest Wednesday, 31th August 2018.

Stock Controller

Job Purpose
  • Manage the purchasing and replenishment of the commercial products sold in all Emtel outlets. A key aspect of the role is maintaining the stock levels within the target set by the business. Records purchases, maintains inventory database, performs physical count of inventory, and reconciles actual stock count to system.

Preferred qualifications and experience:
  • Diploma in Stock Keeping or Bachelor’s degree in business or related field will be a plus
  • Three (3) years’ experience as stock controller, receiver, or related position
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Key Duties & Responsibilities
  • Prepare and submit inventory control reports to Head of Department
  • Analyze and troubleshoot inventory control problems in a timely fashion
  • Prioritize and perform daily workload assigned by Head of Department
  • Manage purchasing orders for incoming commercial stock, equipment, services, and other supplies
  • Oversee stock returns to vendors and manage consignment stock
  • Perform inventory control to ensure optimal inventory levels
  • Count and record merchandises (both commercial stock and marketing items) received according to store policies

Preferred skills and aptitudes
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
  • Physically able to stand, sit, move, squat, walk, and climb during the course of the shift
  • Excellent verbal and written communication skills
  • Able to work extended hours, and holidays if required
  • Goal-oriented, organized team player
  • Accurate and precise attention to detail
  • Able to analyze problems and strategize for better solutions
  • Good interpersonal skills to work with management and staff at all levels


If your profile matches above requirements, please send your resume to hr@emtel.com with subject line “Stock Controller” latest Wednesday, 8th August 2018.

Officer – Inventory (Contractual  basis)

Job Purpose
  • Manage the activation process of Scratch Cards on system and ensure controls and reporting on stock items. Monitor stock levels and ensure that no active cards are kept in warehouse and showrooms. Monitor stock issue to invoicing process for critical stock items such as scratch cards and routers.

Preferred qualifications and experience:
  • High school degree or equivalent; Diploma in Stock Keeping
  • Two (2) years’ experience in inventory management or related position

Key Duties & Responsibilities
  • Activation of scratch cards in a timely manner and as per the agreed SLA
  • Respond to enquiries regarding activation status of scratch cards
  • Monitor weekly scratch cards count for all showrooms
  • Monitor minimum stock levels for critical stock items for each showroom
  • Prepare and submit inventory control reports to HOD.
  • Analyze and troubleshoot inventory control problems in a timely fashion.
  • Prioritize and perform daily workload assigned by HOD
  • Implement and act in accordance with the organization Information security policies

Preferred skills and aptitudes
  • Knowledge of Microsoft CRM will be an advantage
  • Proficient computer skills, including Microsoft Office Suite (Word, Outlook, and Excel)
  • Excellent verbal and written communication skills
  • Able to work extended hours, and holidays if required
  • Goal-oriented, organized team player
  • Accurate and precise attention to detail
  • Good interpersonal skills to work with management and staff at all levels


If your profile matches above requirements, please send your resume to hr@emtel.com with subject line “Officer - Inventory” latest Wednesday, 8th August 2018.

We reserve the right to call only the best qualified candidates for interview and not to make any appointment following this advertisement.