Careers
At Emtel Ltd, we believe passionately in what we do and we thrive to offer to our customers today, comfort and convenience through tomorrow’s technology. We are a successful one-stop shop telecommunications provider that offers exciting career opportunities to you in a supportive and rewarding culture. We currently have the following opportunity:
- Business Development Executive
Job Purpose
- To identify and win customers through sustained prospection and sales activities.
Preferred qualifications and experience:
- HSC + Certificate in Sales & Marketing or in related field
- 3 years' direct selling experience within the Telecom /IT Sector
- Or any other acceptable qualifications and experience.
Key Duties & Responsibilities
- You will be responsible for a portfolio of corporate customers as Account Manager (Sales).
- Find new customers.
- Develop strategies and plans to identify new sales.
- Able to present the full portfolio of services and product.
- Deliver adequate proposal to customer.
- Ensure healthy and effective pipeline.
- Negotiate and close deal.
- Follow up on expiry contract.
- Respond to customer needs.
- Keep abreast with technology.
- Participate in customer events.
- Follow up on customer account.
Preferred skills and aptitudes
- Sales and target oriented.
- Creative and technology-oriented.
- Customer focused.
- Excellent communication, presentation & interpersonal skills.
- Valid driving licence for private car is a must.
- Proficient in Microsoft Office.
If your profile matches above requirements, please send your resume to hr@emtel.com with subject line “Business Development Executive” latest Monday 30th April 2018.
- Senior Officer- Postpaid
Job Purpose
- Responsible for enhancing the Customer Market Share and Revenue Market Share for postpaid (individual and corporate) line of business for Emtel.
Preferred Qualifications & Experience:
- University Degree preferably in Marketing/Management/Statistics.
- Additional studies in communication will be an advantage.
- 2 Years of experience in related field in ICT industry, banking or financial sector.
Key Duties & Responsibilities
- Increase Postpaid Customer Market Share.
- Revenue Management for Postpaid revenue line.
- Data mining and analytics to understand, forecast behaviors and develop respective strategies.
- Closely interact with customer services to evaluate key satisfiers and dis-satisfiers in products, services and processes to ensure customer satisfaction.
- Visiting corporate clients to build a healthy professional relationship.
- Involve in developing and sustaining products and services for the postpaid category including stimulation and promotional activities for maintenance of ARPU and revenue across this business line.
- Involve in all testing with respect to current or Postpaid services.
- In line with boosting and stimulating usage through different channels including communication campaigns and developing schemes and offers for same.
- Responsible for the end to end on the roadmap for efficient management for postpaid portfolio and develop value for money packages and user friendly modes to access same.
- Assist in managing of the communication of new or existing products and services through ATL, BTL and other modes.
- Build business cases and project management of new products to be launched in the market and proper management of product life cycle.
- Interaction with cross functional teams for end to end product development, formulate new tariffs, change existing products and services including tariffs, also ensuring customer satisfaction.
- Interaction with external parties like handset vendors, finance companies, telecalling agencies etc. to meet various requirements pertaining to postpaid consumer needs.
Preferred skills and aptitudes
- Fluent in English/French both written and oral.
- Familiar with Microsoft products.
- Customer focused and extrovert.
- Good analytical and problem solving skills.
- Excellent interpersonal, written communication and negotiation skills.
If your profile matches above requirements, please send your resume to hr@emtel.com with subject line “Senior Officer- Postpaid” latest Monday 30th April 2018.
- Officer- Legal and Regulatory Affairs
Job Purpose
- To provide legal and regulatory assistance to the company on day to day matters.
Preferred Qualifications & Experience:
- LLB (Honours) from a Recognized University.
- LLM would be an advantage.
- Minimum 3 years experiences in the legal sector in Mauritius preferably in the ICT Sector, with extensive experience in vetting a wide variety of contracts.
- Experience in ICT regulatory matters will be a definite advantage.
Key Duties & Responsibilities
- Manage and co-ordinate ongoing legal contracts.
- Assist in day to day legal and regulatory matters when required.
- Represent the Company in various meetings and forums in the Government and other regulatory circles and facilitate visits / meetings with the government agencies in order to resolve issues or fulfill the requirement of the regulatory authorities where required.
- Contribute to the formulation of policies on issues concerned with interconnect payments, customer's complaints in order to comply with the regulatory requirements.
- Obtain approvals from Government and regulatory authority on tariffs and other related services and provide assistance and facilitation to various sections within the company for timely implementation of approved services.
- Pro-actively gather information and lobby for the interest of the Company, within government circles in order to maintain productive working relationships with the authorities.
- Analyze the Regulatory framework which includes the Regulations, Policies, Determinations & Consultations Papers issued by Authority (ICTA).
- Responsible of the routine basis correspondence with the government bodies like the ICTA, Ministry of Information and Communication Technologies and other Cellular & fixed operators on behalf of Emtel.
- Provide legal assistance in routine operational legal matters such as drafting and reviewing of contracts.
- Monitor legal costs.
- Optimize service delivery internally and externally through process efficiencies and cost management: Full adherence to internal processes.
- Compliance with ICE and ISO requirements.
- Liaise with internal customers, legal advisers, external parties such as ICTA, Ministry of IT and Telecommunications etc when required. All such dealing should reflect a high level of professionalism.
Preferred skills and aptitudes
- Highly competent in Legal Reasoning, legal research, drafting and vetting of contractual documents.
- Highly competent in problems solving.
- Highly competent in negotiation skills.
- Highly competent in planning and organizations skills.
- Strong results orientation.
- Ability to work under pressure and without supervision.
- Ability to work in a team.
- Strong attention to detail.
- Exceptional time management and organizational skills.
- Ability to work collaboratively with other departments.
If your profile matches above requirements, please send your resume to hr@emtel.com with subject line “Officer- Legal and Regulatory Affairs” latest Monday 30th April 2018.
We reserve the right to call only the best qualified candidates for interview and not to make any appointment following this advertisement.
