Airbox Special Rodrigues



Airbox Special Rodrigues

Special Airbox Offer is now available in Rodrigues with Unlimited high speed Home Internet!

You can now visit your favourite websites, access to Facebook, do internet calls, send emails with attachments, upload and download of files and many more with Rodrigues 3G/4G speed!

Special Offer for Airbox Rodrigues:

Pack NamePrice, Rs Inc VATSpeed
Unlimited Internet Offer899*3G/4G Speed on a Best Effort Basis


* Special Rodrigues offer: till 31st December 2017.

The offer is available on a prepaid basis ONLY. Customers will receive 75GB unlimited internet at 3G/4G speed on a best effort basis.

Upon consumption of 75GB, data volume and the validity of the package being still active, customers can continue to access Internet at a lower speed.

Customers at this stage will be able to get access to internet at speeds Up to 1Mbps for download and 512kbps for upload.

Steps to get Special Airbox Rodrigues Offer:

  1. Buy a Home Internet Router at Emtel Port Mathurin Showroom or at any Emtel Retailers in Rodrigues. The Airbox router is currently available at a promotional price of Rs 1,499 Inc VAT. (The normal price of the router is Rs 2,399).
  2. Activate an Airbox Prepaid package at Rs 899
  3. Switch ON your router and enjoy high speed internet in your home.

How to activate the Special Airbox Rodrigues Offer:

a)    By Epin

You just need to do an Epin of the exact amount of Rs 899 on the Router SIM card at Emtel Port Mathurin showroom or at any Emtel retailers. The package will get automatically activated.

b)   By sending SMS from the Router in-App interface page as follows:

To activate the package through SMS, you first require enough airtime/credit on your Router SIM card. Then go to the Router in-app interface. Go to SMS and send SUB RWIFI to 8284. Once your package is activated, you will receive a confirmation SMS in your inbox.

The package gets automatically activated. You can now browse unlimited internet.

By ordering and/or using the EMTEL Airbox service (the “EMTEL Airbox Service” or “this Service”) the Subscriber agrees and accepts fully the terms and conditions as set out herein and in the General Terms and Conditions of Service to the extent that the terms therein are not inconsistent with these special terms and conditions:

1. Airbox Prepaid SERVICE. Airbox Prepaid Service refers to the telecommunication service (voice, data, Value Added Services etc) as provided from time to time by EMTEL via a fixed wireless handsetdevice (“Fixed Wireless Terminal”) connected to EMTEL’s wireless network such as a GSM or 3G/4G network, or such other technology as may be made available by EMTEL from time to time.

2. ENTIRE AGREEMENT/AGREEMENT. Subscriber agrees to be bound by this Agreement and to use the Service in compliance with the terms of this Agreement and with EMTEL’s General Terms and Conditions of Service and acceptable usage policies and any modifications made to same by EMTEL from time to time.

3. SUBSCRIBER ACKNOWLEDGEMENTS REGARDING THE SERVICE.

  • 3.1.The EMTEL Airbox Service consists of a fixed wireless connection. While EMTEL will undertake all reasonable commercial efforts to deliver the stated Service the Subscriber acknowledges that Service speed can vary depending on Internet traffic and other factors beyond the control of EMTEL.
  • 3.2.EMTEL Airbox Service is powered by a standard electrical connection. If the customer’s electrical connection fails then the Service will be disrupted or will be unavailable.
  • 3.3.Access to services is provided on a “best effort” basis and is reliant on an electrical supply to the Subscriber Equipment (as defined in Section 4 below) and availability of the network. In the circumstance where service is unavailable due to network availability, the Subscriber may terminate the service in writing within 7 days from the time it is first connected on EMTEL’s network, without penalty and with refund of fees paid.
  • 3.4.Subscriber accepts that EMTEL may change or withdraw any element of this Service from time to time and will use reasonable efforts to notify Subscriber of any necessary change in the Services.
  • 3.5.Subscriber acknowledges that internet access using this Service is an “always on” connection to the internet while the Fixed Wireless Terminal is powered on and that it is Subscriber’s SOLE RESPONSIBILITY to install, configure and maintain suitable security measures to protect Subscriber’s computer and other device from unauthorized or malicious access from the internet. Any advice or equipment provided by EMTEL is provided ‘as is’ and EMTEL accepts no responsibility or liability for the security of Subscriber’s systems.
  • 3.6.Both uploads and downloads are taken into consideration for the computation of data usage for the Service.
  • 3.7 EMTEL shall at its discretion and if practicable, use reasonably endeavours to notify the Subscriber at interval where the Subscriber is approaching its credit limit. However it shall be the sole responsibility of the Subscriber to monitor his own usage.
  • 3.8 The EMTEL Airbox Service is not provided with International Roaming capability. The Subscriber shall not use the EMTEL Airbox Service for International Roaming Agreement. Breach of this clause will be deemed material and EMTEL shall reserve the right to terminate this Agreement as of right and without any judicial or extra judicial formality.

4. EQUIPMENT & WARRANTY

  • 4.1.Upon entering into this agreement and payment of the relevant fees, the Subscriber shall be provided with the Subscriber Equipment. For the purposes of this Agreement, Subscriber Equipment refers to the Fixed Wireless Terminal and/or Spare Part.
  • 4.2.Subscriber agrees to use the Subscriber Equipment reasonably and in accordance with EMTEL’s instructions and equipment User Guide. In the event where Subscriber Equipment is loaned to Subscriber by EMTEL, that Equipment shall remain the sole property of EMTEL and Subscriber agrees to take reasonable steps to protect the Equipment from damage, loss or theft.
  • 4.3.If EMTEL cannot for any reason recover the Equipment in good condition on demand from Subscriber then Subscriber agrees that he will be immediately liable to pay a replacement fee determined by EMTEL plus applicable taxes.
  • 4.4.Subscriber agrees to notify EMTEL as soon as reasonably possible once he becomes aware of any damage to the equipment or defect in the operation of the equipment by telephoning EMTEL at the numbers or addresses published from time to time.
  • 4.5.Subscriber agrees not to, nor allow any other party to modify, tamper the Equipment. Any evidence of tamper will tantamount to material breach by the Subscriber entitling EMTEL to terminate the Agreement as of right without the need for any judicial or extra judicial formality.
  • 4.6.The Subscriber Equipment is provided with a warranty in accordance with EMTEL’s warranty policy.

THE WARRANTY PROVIDED BY THE WARRANTY POLICY REPRESENTS EMTEL’S ONLY EXPRESS WARRANTY AND IS MADE

EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS AND REPRESENTATIONS, EXPRESS OR IMPLIED.

LIMITATIONS OF THE EMTEL AIRBOXSERVICE EMTEL AirboxService is to be provided between stationary network connecting points and at the address indicated by the Subscriber as the Installation Address provided by the Subscriber on the Tariff and Subscription Details for User. The Subscriber may be charged higher rates and penalty if the Subscriber Equipment is used at place(s) other than the Installation Address. It is the Subscriber’s responsibility to inform EMTEL in writing of any change in this address. Apart from the above, the following terms and conditions apply

  • You are not allowed to remove the SIM card from the router
  • The SIM card will not work on any other devices except the router and no other SIM card will work on the router
  • You will get 12 months warrantee on the router
  • Packages are available both in prepaid and postpaid
  • Your account will be suspended if you stop using it for several months. You will have to bring the router to your nearest Emtel showroom to replace the SIM card
  • All SMS sent on 8284 is free of charge

 

What is Airbox offer in Rodrigues?
Airbox is an Unlimited Home internet service which Emtel provides to all its customers in Rodrigues.

On 04th October 2017, Emtel is launching a special offer on Airbox in Rodrigues Island. The offer will enable new and existing Emtel customers to benefit from high speed (3G/4G) home internet all around Rodrigues Island.

Offer details:
Pack NamePrice, Rs Inc VATSpeed
Unlimited Internet Offer8993G/4G Speed on a Best Effort Basis
Is the offer available on Prepaid?
Yes, the offer will be on prepaid only.
What do I need to benefit from Airbox offer in Rodrigues?
To benefit from Airbox offer in Rodrigues, you need to purchase an Emtel Home internet Router and an Airbox package available at the Emtel Port Mathurin showroom or any Emtel retailers.
How much should I pay to benefit from Airbox service in Rodrigues?
The Airbox router is currently available at a promotional price of Rs 1,499 Inc VAT. (The normal price of the router is Rs 2,399).
Once you have purchased the router, you need to activate an Airbox package at a special price of Rs 899 Inc VAT.
For how long I can benefit from unlimited high speed home internet once I have activated the Airbox offer?
Once you purchase the Airbox offer, you can enjoy browsing unlimited high speed home internet for a period of 30 days. After 30 days, your package will get expired. You will then need to activate another Airbox package.
How do I activate the Airbox Offer in Rodrigues?
You have 2 ways to activate the Airbox offer in Rodrigues:
a) By Epin
You just need to do an Epin of the exact amount of Rs 899 on the Router SIM card at Emtel Port Mathurin showroom or at any Emtel retailers. The package will get automatically activated.

b) By sending SMS from the Router in-App interface page as follows:
To activate the package through SMS, you first require enough airtime/credit on your Router SIM card. Then go to the Router in-app interface. Go to SMS and send SUB RWIFI to 8284. Once your package is activated, you will receive a confirmation SMS in your inbox.

The package gets automatically activated. You can now browse unlimited internet.


    
What is the speed that I will experience in Rodrigues?
The Airbox offer in Rodrigues uses the LTE technology in Rodrigues. All Emtel sites in Rodrigues are already 4G capable. You will enjoy high speed internet all around Rodrigues on a best effort basis. Your speed will depend on the location, the time and the number of instantaneous customers who are browsing the internet. 
I already have got an old Home Broadband router (3G Router) at home which I purchased at Emtel showroom previously but my existing SIM card has been deactivated. Do I need to purchase another SIM card to benefit from Airbox in Rodrigues?
No. you would not require to purchase another router. Bring your Router in our Emtel Port Mathurin Showroom. We will provide you a FREE SIM card. Then you will need to purchase an Airbox package available at special offer price of Rs 899 inc VAT ONLY.
Can I make voice call from the Airbox Router?
You can do voice call by connecting a phone via the RJ11 port in the router. You will need to purchase the phone separately. The phone calls tariff will be as follows:

Call Tariffs from via Home Broadband Router via a Fixed phone
Calls to Fixed Line60 cents per minute
Calls to Mobile phoneRs 1.45 per minute
Will I benefit from Free calls when I activate the prepaid Airbox offer in Rodrigues?
Free calls are not included in the prepaid Airbox offer.
What can I do with my Airbox unlimited Offer in Rodrigues?
  • Visit your favourite websites
  • Access to Facebook
  • Internet calls
  • Emails with attachments
  • Upload and download of files.
Is Prepaid Airbox unlimited home internet service available in my region?
Visit an Emtel showroom or call 8970 to share your location and we shall get back to you on the Airbox coverage availability.
I purchased a 4G router at Emtel showroom. However, the router is not working. Can I get another router?
All routers purchased at Emtel showroom will have a 1 year warranty. The warranty covers only defects that are related to the manufacture of the equipment and does not cover any physical damage, liquid damage or any other damage caused to the equipment either negligently or deliberately.
We advise you to bring the router to our Port Mathurin showroom for a first check. In case, the router is defective and is still within the warranty period, we will replace your router at no extra cost.
Else, you would require to purchase another router at normal selling price of the router.
I am interested in getting a new Airbox connection in Rodrigues. What should I do to get one?
Visit our Port Mathurin showroom or any Emtel retailer in Rodrigues together with our Identity card. Our agents will be pleased to help you.