Our Commitment to Excellence
In view of providing best products and services to our customers, Emtel Ltd is passionate about adopting Total Quality principles and benchmarking against world-class standards. In this respect, Emtel Ltd became in 2003 the first company in the Republic of Mauritius to be ISO 9001 certified by the British Standards Institution (BSI).
Our commitment towards our customers and our pledge to continually improve the effectiveness of our Quality Management System is expressed through Emtel’s Quality Policy.
"Emtel is committed to satisfy the needs and expectations of its customers through the provision of efficient, effective and innovative services.
Emtel will ensure continual improvements of its quality system in compliance with ISO 9001 requirements."
About the British Standards Institution (BSI)
Since its foundation in 1901, BSI Group has grown into a leading global business services organization providing standards-based solutions in more than 150 countries. BSI is globally recognized for its independence, integrity and innovation in the production of standards and information products that promote and share best practice. For further information about BSI, please visit the website: www.bsigroup.com
Currimjee Quality Award
Emtel Ltd also participates in the Currimjee Quality Award (CQA) programme. The CQA is a shared model of the Currimjee Group companies aimed at making organisation more effective in all key dimensions and based on the European Model for Business Excellence. Emtel Ltd was awarded the Business Excellence Award in the large category of companies within the Currimjee Group [2004, 2009 and 2013]. For further information about the Currimjee Group, please visit the website: www.currimjee.com.