Emtel Cash allows any registered subscribers to store, receive & send money using his mobile phone.
Details of services:
In any EMTEL showroom or selected agents (list is available on website or by calling 8970).
Provided you are above 18 years old, you will have to come to the showroom with the person who registered the SIM to make the swap.
Immediately after your details have been captured on the system. You will receive an SMS notification to confirm the registration. Once you change your PIN and do a Cash In, you can use all the services of Emtel Cash.
No, the most basic phone will be enough.
No you don’t.
No bank account needed. You just need to be an Emtel subscriber with the phone number registered under your name.
Customer can transact up to Rs 10,000 per day.
As often as you want by accessing My Account on Emtel Cash Main Menu and go to Change PIN.
All transactions are considered Final & Irrevocable as per BoM Guideline. Customer will be advised to check carefully before confirming any transaction. Help can be requested on 8970.
All transactions not completed for any technology failure will fail and customers will receive an SMS notification. Customers must call customer Care 8970 to enquire about the transaction status.
The customer can pay his utility bills supported by the MFS system.
The customer can perform bill payments up to 22:00 everyday.
Consult full list of bills on our website or contact 8970 for any query.
The Subscriber can recharge airtime or buy Data packages for him or for any other prepaid Emtel customer. This can be done anytime & anywhere up to Rs 10,000. For data packages, the exact amount needs to be input.
As many as you want, provided that you don’t exceed Rs 10,000 per day.
To Emtel and Non-Emtel users.
No except for Sending Money and Cash Out request.
Call Customer Care on 8970 and it will be re-sent to you if not yet used or expired. You can also generate a new one.
You will need to contact Customer Care on 8970 for them to re-issue the PIN, password or secret word.
It is as secured as a bank transaction & Weak PIN are not allowed and will be automatically rejected. After 3 consecutive failed PIN attempts, your account will be locked.
What to do? Call Customer Care on 8970 to unlock the PIN after customer service has confirmed your Identity as the account holder.
Your SMS Inbox could be full. Delete some SMS to make space for new SMSs. If you still do not receive this particular SMS but you are receiving other SMS, then report same by calling 8970.
You should immediately call 8970 for your Account to be locked. To use your phone to transact, you will need to know your PIN. It is important to keep your PIN safe at all times and not store in your phone.
Your Emtel Cash Account will be reallocated to your new phone number. You simply need to visit an Emtel showroom to fill in the Change Form to confirm the reallocation of your Emtel Cash Account- to the new one.