Bill Payment

Bill Payment

Anytime Anywhere

You can choose from a host of convenient payment options only with Emtel. Walk into any Emtel showrooms and make your payments by cash, cheque or credit card. You can also choose our easy payment options like direct debit.

Payment in cash can be effected at any of the below mentioned locations.

Bagatelle Showroom Shop 28, Bagatelle Mall of Mauritius, Moka
Cascavelle Showroom Shop 26, Cascavelle Shopping Village, Cascavelle, Bambous
Chemin Grenier Showroom Royal Road, Chemin Grenier
Curepipe Showroom Rue Chasteauneuf, Curepipe
Cyber Showroom Cyber Tower 1, No. 2,Ebene
Flacq Showroom Royal Road, Boulet Blanc, Flacq
Goodlands Showroom Royal Road, SBM Complex, Goodlands
Grand Baie Showroom Aqua Village Complex, Grand Bay
Lallmatie Showroom Saraye Building, Royal Road, Lallmatie
Les Cascades Cash Office Corner Desroches Street & Edith Cavel Street, Port Louis
Lolo Showroom Royal Road, Morcellement St Andre
Mahebourg Showroom Corner Rue Des Creoles/Rue du Camizard, Mahebourg
Phoenix Showroom S24, Commercial Centre Phoenix
Post Offices ALL
Port Louis Showroom Air Mauritius Building, Port Louis
Quatre Bornes Showroom Avenue St Jean, Quatre Bornes
Riche Terre Showroom Centre Commercial Riche Terre
Riviere Du Rempart Showroom River Side Complex, Royal Road, Riviere Du Rempart
Rodrigues Showroom Corner Mamzelle Julia & Solidarite St, Port Mathurin, Rodrigues
Rose Belle Showroom Commercial Centre, Le Vieux Moulin, Rose Belle
Rose Hill Showroom NPF Building, Moka Road, Rose Hill
Cheque to be drawn on “Emtel Limited” and payment may be made at any of the above mentioned locations or sent by post at: The Customer Care Centre, NPF Building, Moka Road, Rose-Hill
New: Juice
New! Now you can also pay your Emtel bills via Juice.

How it works?
  • Download the application available on App Store or Play Store
  • Choose the ‘’Payment’’ option
  • Pay a bill
  • Emtel

You can also pay your bill via internet banking on
Credit / Debit Card
All major credit / debit cards are accepted in all of the above mentioned locations.
For further details, please contact our Customer Care on 8970.
Direct Debit
Payment by direct debit is also accepted if you have an account with BANQUE DES MASCAREIGNES, BARCLAYS, BARODA, BANK ONE, HABIB, HSBC, MCB, MPCB or SBM.

For further details, please contact our Customer Care on 8970.
Note:Customer on Direct Debit benefit from Rs 25 discount on monthly access fee.
Post Offices
Bill Payment can be effected in any Post Office.
For customers abroad/ Urgent Payments
Bank transfers can be done. Please see below for our banking details:

Name and Address of Bank:
Mauritius Commercial Bank Ltd
Sir William Newton Street
Port Louis

Name of Account Holder:- Emtel Ltd
Account number:- 010237062
IBAN number:- MU89MCBL0901000000237062000MUR
Swift Code (Bank Identifier Code):-MCBLMUMU
Port – Louis Showroom at John Kennedy Street, Paille En Queue Court, Air Mauritius Building, Port – Louis does not accept invoice payments.
How does pro-rata charging work when I buy a new postpaid connection or a new hardware under my existing connection?
1. Your usage will be calculated according to the number of days the service is used as from the date of connection till the last date of the month.
2. The acquisition of a new hardware will not affect the monthly rental, being tackled separately. Hence, pro-rata charging is not applicable.
What is Late Payment Charge and when is it applied?
Late Payment Charge happens when payment is effected after Due Date mentioned on Invoice and covers 10% of the current bill amount.
What is the difference between CL and MUL?
MUL refers to the Monthly Usage Limit and is reset every 1st day of the month at 00 hr. Whereas Credit Limit will not be reset and will be dependent on subscribers’ payments. Please walk in our showroom or send us an email on, should you wish to apply MUL or CL.
What does Others, for which I am billed for, consist of?
Others” consist of charges like reconnection fee, Late Payment Charge and Value Added Services such as, but not limited to: CallerTunes, Team Tweet, Missed Call Alert and TamTam.
I have made a payment through post office but my outgoing calls and sms have been disconnected.
You should allow 2 working days for processing payments made in post offices.
I have not received my bills, what should I do?
Please walk in our showroom with your ID card or send us an email on to confirm your address and request for a duplicate copy of your bill.
Where should Direct Debit form be submitted?
You can leave your Direct Debit form directly at your bank.
What happens after I submit my Direct Debit form?
Your request will be processed at your bank and be sent to Emtel. Note that this will take around 3 months and will appear on your invoice once applied. In the meantime, thank you to effect payment, by cash or cheque, in our showroom.
When does Direct Debit discount apply?
The Direct Debit discount of Rs. 25 is given upon first payment received through direct debit.
Why am I not receiving my itemized bills anymore?
Following our growing concerns about the preservation of the Environment, Emtel is sending ONLY the printed Statement of Accounts to customers using recycled paper.
What should I do to access my itemized bills?
Bills can be accessed online using the Selfcare portal available on our web site, FREE OF CHARGE.

For hard copy of itemized bills, individual customers can walk in any Emtel showroom along with their ID card. Corporate customers can contact their sales representative or send a request through an official email on Requests for itemized bills both individual and corporate are subject to a fee.
How much do itemized bills cost?
This service costs Rs. 60 monthly per mobile number, excluding VAT for systematic reception and will appear in your Statement of Account. Same cost applies for one-off requests.

Pay your bill online using your credit card on Simply click on Pay My Postpaid Bill on homepage.