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Subscribe to any Airbox offers and benefit these days, from a free and fast installation, a free fixed phone line service with Caller Line Identification* and free calls every month!

Airbox - The key benefits


Unlimited High Speed Internet

Visit your favourite websites, stay connected to families and friends, watch videos, download music and so much more with Emtel Platinum 4G.

fixed-home-phone icon

Fixed Phone Line Service

Phone service includes free monthly calls (60, 120, 240 or 250 Mins), free (CLI) service.
No monthly rental fee to be paid, it is completely FREE !

fast-installation icon

Fast & Free Installation

Airbox is a Plug & Play solution. No costly and time consuming technical intervention required. Free installation and no need to have a fixed phone line to enjoy internet.
Great SAVINGS for You!



Connect all your WIFI enabled devices like laptops, smartphones, tablets, game consoles, tablets and ENJOY internet.

Choose the offer which best suits your needs


Visit your favorite websites, stay connected to families and friends, watch videos, download music and so much more with Emtel Platinum 4G.

Free monthly calls of 60, 120, 240 or 250 Mins are included in the above packages. If you have a fixed phone with CLI functionality, you will benefit from Free CLI service. No monthly rental fee to be paid, it is completely FREE !

Airbox is a Plug & Play solution. No technical intervention required.

Connect all your WIFI enabled devices like laptops, smartphones, tablets, game consoles, tablets and ENJOY instant fast internet.


Free Fixed Phone - Zero Rental Fees - FREE CLI


* Best Effort Service governed by a Fair Usage Policy (FUP).

**Tariff apply for payment through direct debit.

***Calls to local fixed phone lines only.

How to subscribe to the AIRBOX internet service?

step 1

Option 1:
You can visit the closest Emtel showroom. You will bring your ID card, a recent proof of address & Rs 1,000 for the security deposit along with you. If you will be paying through the Direct Debit Method, a recent proof of bank a/c will also be required, bank card or top part of a recent bank statement.

step 2

Option 2:
You request one representative from our Outdoor Team to visit you for the registration. This can be done by leaving your contact details hereunder. Just fill in the appropriate information and our team will soon contact you for a visit and a full demonstration.

Our Airbox Service Coverage Map


Emtel stores

Find one near you

Call center

Call on 8970


  • Fast home internet experience with great WiFi connectivity
  • Plug & Play. No waiting time to get your connection
  • Home internet comes with free fixed voice service. The free calls are exclusively towards the fixed telephone line of the Republic of Mauritius, all operators inclusive. Calls done towards mobile, international and premium numbers are not included in those free calls and will be billed accordingly.

Tariff applicable for calls from your Airbox:

Category Tariffs (Excl Vat)
National voice calls to fixed line Rs 0.6/min, with per minute charging
National voice calls to mobile Rs 1.45/min, with per minute charging
National & International SMS Rs 0.5/SMS
ILD Calls Same as approved current tariff

  • Great Data allowances to fuel your connection throughout the month.
  • Enjoy the most competitive rates on your fixed phone line service.
  • No monthly rental for the fixed phone service. It’s FREE.
  • Dedicated Customer Support available on 8970.

Like all the other residential internet services in the world, our Airbox plans indeed come with specific data allocations, and are governed by a Fair Usage Policy. You may consult Emtel’s Fair Usage Policy, on our web site www.emtel.com.

You can either visit one of our showrooms or have one of our Outdoor Sales people to visit you. If you choose the Outdoor Team option, please mandatorily leave your full contact details further down, on our web site.

Documents to be signed and submitted at the time of subscription:

  • Sales Order Form
  • Copy of your ID card or Passport
  • Resident / Work Permit (For foreigners)
  • Recent proof of address (Utility Bill)
  • Recent proof of bank a/c no., bank card / statement, (For Direct Debit)
  • Security deposit of Rs 1000/-


  • Place your router at a location where the 4G / LTE coverage is available, the light on your router should then indicate the cyan color.
  • Install your router in ‘opened room’ so that you get to enjoy a better Wi-Fi coverage at home.
  • Connect your Airbox router direct to power.
  • Keep your router away from sources of heat, cold and humidity.
  • The router should always be used indoor and for residential type of usage.
  • Check your data consumption through the Hi app. Just download the HiLink App,, from PlayStore or App store. Once it is loaded on your smartphone or tablet, connect this device, through Wi-Fi, with your Airbox router. You will then be able to view, through the App, your data consumption, as often as required.


  • Do not connect your Airbox router through non-certified multiplugs.
  • The router includes a SIM card which enables you to get your internet/voice connectivity. Do not remove your sim card from your router.

Billing will start on the date of activation of the service. You bill will include your monthly subscription fee and billable calls (if any), Late Payment Charges, (LPC) in case you are late on your payments!

Your first bill will include the payment for Internet & calls done for the pro-rata days of the month of subscription + a full month subscription fee.

Your subsequent months bill will include the full month subscription fee (Example: Rs 1034 for Silver+ plan), the billable calls if any, and late payment charges if applicable.

You will receive your bills via email or post. If you opt for e-bill (by email), you will be able to save Rs25 per month.

Bills shall be paid by latest on the “Due Date”, indicated on the top right of your bills. Otherwise, late payment penalties will apply and your connection will be temporarily suspended.

Mode of Payments:

  • Direct Debit (Special discount offer: Rs 50 monthly discount on your bill)
  • Emtel Cash (Special Rs 25 discount on your bill)
  • Juice App (MCB)
  • Internet Banking (Local Bank transfer or bill payment – if available)
  • Cash in our showrooms

Call our dedicated Customer Care on 8970. We are available, from Monday to Sunday, as from 06:00 am to 01.00 am. Our agents will be pleased to assist you with your queries.

You can also contact us, through email, on emtel@emtel.com.

If you want our Outdoor Team to contact you further information, or a demonstration of the Airbox service, at your place, please leave your contact details hereunder.

Your Name :

Your Contact Numbers :

Home :

Mobile :

Your Postal Address:

Your Email: