EPin

Emtel EPin is an exclusive and paperless recharging facility for Emtel Prepaid customers. Your account will be recharged instantly and you will also get an SMS confirming the same. You can recharge your account with any amount starting from Rs 20 till Rs 1,000. Just visit one of our EPin dealers, give him your Emtel number and the amount you wish to recharge with.

What is Emtel EPin?

Emtel EPin is a new electronic system that enables you to recharge your prepaid account by SMS without using scratch cards and entering the pin number on your mobile.

Recharging you prepaid account has never ever been so SIMPLE, RAPID and EASY!

With Emtel EPin, you can now:

Recharge SMALL amount, as from Rs. 20 (VAT incl).
CHOOSE any amount of recharge you want (from Rs.20 up to Rs. 1,000).
Recharge EASILY & INSTANTLY -No hassle of scratch cards and pin number.
Recharge your friends' prepaid account REMOTELY.

How Emtel EPin works?

• Visit the nearest authorised Emtel EPin retailer & Choose which amount you want.
• You can buy any amount between Rs. 20 & Rs. 1,000 in a single recharge transaction. Note that the amount you pay will include the VAT chargeable.
• For e.g.: If you request a Rs. 100 recharge, you will get Rs. 86.95 as prepaid credits and Rs. 13.05 will be charged as VAT.
• Give your mobile number and the amount you wish to recharge to the retailer.
• Our Emtel EPin retailer will use his mobile handset equipped with the EPin system to recharge your prepaid account. You must give your mobile number so that he can send the credits on your number. The retailer will also ask you to confirm the amount and number before sending you the credits.
• You will get a confirmation by SMS if the recharge is successful.
• The SMS will indicate the amount of recharge you have requested, the amount credited to your prepaid account and the VAT amount charged. That's It, You're Done!

 

Useful Tips

• Ensure that you are at an authorized Emtel EPin retailer before you buy credits.
• To make sure you give your proper phone number to the retailer, dial *111#. Your number will then appear on your phone screen and you can show it to the retailer.
• Check your balance before and immediately after recharge by dialling *122#. Call our Customer Care on 4989898 if you did not receive any recharge.
• Verify if the SMS you receive is from the following number +8746. This is the ONLY number of the Emtel EPin System.

Frequently Asked Questions

Which amounts of recharge are available?
The minimum amount you can purchase is Rs.20 worth of credit (i.e. credit + VAT amount) up to a maximum of Rs.1, 000 (credit + VAT included).
You can only purchase recharge in whole amount in rupees and NOT in cents.
Note that the amount you request will already include the VAT. 15% of the amount will be deducted as VAT and the remaining will be recharged on your prepaid account as credits.

Is it possible to have a recharge of more than Rs.1, 000?
Yes in that case the EPin retailer will recharge your account first with Rs.1, 000 (including VAT) and any additional top ups until the amount requested is met.

How long is the E-Pin recharge valid for?
15 days for any amount between Rs. 20 & Rs.29.
30 days for any amount between Rs.30 & Rs.49.
50 days for any amount between Rs.50 & Rs.99.
100 days for any amount between Rs.100 & Rs.199.
120 days for any amount above Rs.200.

Can I recharge my account through Emtel EPin when I am abroad ?
Yes* you can.

*In all countries where Emtel has roaming agreements.